Marii Naylor

Dynamic and adaptable professional with experience as a medical receptionist and a strong background in various fields. I thrive in diverse work environments and possess the ability to learn quickly, positioning myself as a versatile jack of all trades. Committed to delivering excellent service and facilitating positive experiences across different roles.

Visual Stylist at Target (2025-11 – Present)

As a style team member at Target, I delivered exceptional customer service by providing fashion advice and helping customers find outfits that met their needs. I maintained an organized sales floor, ensuring products were displayed attractively and were easy to find. I also processed transactions accurately, contributing to a positive checkout experience.

Collaborating with team members, I supported sales goals and upheld high standards of customer service, while staying informed on the latest fashion trends and product knowledge.

Medical Receptionist/Billing at Banner Health Hospital Network (2022-01 – 2023-10)

• Assist patients via inbound and outbound calls, providing information on medical files and billing while ensuring HIPAA compliance.
• Analyze and review patients' explanation of benefits, clarifying patient responsibility and ensuring satisfaction with services.
• Deliver outstanding customer service while meeting the needs of patients.

Cashier/Customer Service at Lowe's Home Improvement (2021-01 – 2022-01)

• Processed transactions, including cash, debit, and credit, while reconciling cash drawers and sales receipts.
• Handled refunds and returns, enhancing the customer experience through friendly and courteous service.
• Addressed customer inquiries about merchandise and services effectively.

OGP Associate at Walmart (2020-10 – 2021-01)

• Provided friendly support and knowledge to customers while facilitating online grocery orders.
• Ensured timely and efficient service by loading purchased items into customers' vehicles.
• Maintained front-end operations, managing transactions, and ensuring customer satisfaction.

Assistant Cheerleading Coach at Cheer Fusion All Stars (2017-01 – 2019-08)

• Coached and encouraged mini teams, teaching new skills and perfecting routines to aid in their development as athletes.

Bachelor's degree in business administration – McLennan Community College (2022-08)

High School Diploma – North Stafford High School (2015-09 – 2020-04)