Career Break for Family Responsibilities at Self-Employed (2020-03 – Present)
Engaged in continuous professional development while managing family affairs
- Engage in continuous development and networking to stay updated with legal trends and changes, including Covid implications
- Manage and divest family properties and businesses abroad, while tending to a critical family matter
- Managed family affairs (health, legal & financial) for seven (7) seniors during and post Covid
Sr. Human Resources Advisor at JM Family Enterprises, Inc. (2019-06 – 2020-02)
Led Employee Relations for all subsidiaries following HR reorganization
- Led Employee Relations for all subsidiaries: Southeast Toyota Distributors, Southeast Toyota Finance, JM&A Group, JM Lexus, and Corporate (Finance, IT, Facilities, Aviation and Marine)
- Consulted business leaders on performance management, including Performance Improvement Plans, disciplinary action, and demotions
- Partnered with leadership in workforce planning, succession planning and reorganizations
- Negotiated highly complex employee relations issues and investigations to recommend action, as well as diagnosing root cause to develop and execute action plans
- Managed involuntary terminations and collaborated with Legal on severance agreements/negotiation, and non-compete issues
- Conducted exit interviews to support leadership development and department improvements
- Conducted Emergenetics workshops (thinking & behavioral preferences assessment tool) for associate engagement and team development
- Mediated disputes between peers, or associates and leaders, through active listening sessions and by applying Emergenetics profiles to create Individual Development Plans
Sr. Human Resources Generalist at JM Family/JM Lexus (2017-07 – 2019-05)
Recruited to gain retail experience and change management expertise in vehicle sales division
- Participated in Lexus Plus launch (business model change) through change management and organizational design
- Led pulse survey administration and analyzed engagement results from other sources
- Partnered with leadership to develop and track action plans addressing survey insights and engagement opportunities
- Conducted associate roundtables to obtain feedback, address issues and improvements, and build trust to foster associate engagement
- Designed HR dashboard to support leadership in making data driven decisions
- Implemented Visier Workforce Analytics platform to optimize talent management and identify top performers
- Revamped disciplinary and leave of absence tracking to identify trends and develop action plans
- Collaborated with Compensation for periodic pay plan changes to align with strategic goals
Sr. Human Resources Generalist at JM Family/JM&A Group (2015-01 – 2017-06)
Provided HR support and consulting to 460 employees in Finance & Insurance division
- Provided Human Resources support and consulting to 460 employees, including National Dealership Consulting/Sales (geographically dispersed), Field Support, Customer Service, Marketing, Product Development and Legal
- Facilitated leader assimilation training for newly hired and promoted leaders
- Delivered summary reports to executive team to ensure early alignment and development focus
- Supported onboarding through ongoing meetings with new hires to obtain feedback and improve process
- Supported internal applicants with interview preparation and served as a liaison between current and hiring manager to support onboarding process and career development
- Created and delivered field sales management training: Distracted Driving, Legal Awareness and Sensitivity training
- Conducted ongoing field sales management training: new hires and development
- Collaborated with Compensation and management on promotions, salary adjustments, position reviews, sales pay plans and department-wide position and salary analysis
- Managed complex medical leaves (FMLA/STD/WC) and work accommodations to ensure legal compliance and business continuity
- Promoted HR team development efforts by using Emergenetics profiles during difficult conversations and providing peer to peer feedback
- Trained and mentored HR team, including interns
Sr. Human Resources Representative at Teva Pharmaceuticals (2003-10 – 2014-12)
Provided HR consulting and support to 1,100 employees across multiple business units
- Provided Human Resources consulting and support to 1,100 employees
- Periodically rotated to support different business units: Manufacturing, Quality and Research and Development
- Supported 400 employees on average, including contingent workforce
- Served as a strategic business partner for all levels of management by proactively handling employee relations, including conflict resolution and employee grievances, recruitment and retention, talent and performance management, succession planning, leadership development, and executive coaching
- Designed and conducted site and global training: New Employee Orientation, Behavioral Interviewing, Performance Management, Progressive Disciplinary Program, and Workplace Harassment, Legal Compliance, and Safety and Good Manufacturing Practices
- Conducted entrance, stay, and exit interviews, and provided metrics and data to management to develop action plans based on feedback
- Managed all aspects of employee benefits, open enrollment, and wellness programs
- Administered compensation programs: merit review process, bonus plans, and stock programs
- Coordinated Reduction in Force and restructuring efforts to comply with product delivery business commitments
- Supported engagement and retention efforts post-downsizing
- Participated in full acquisition cycle: legal partnership, change management, recruitment and selection, employee on-boarding, and integration of policies and procedures, and systems
- Participated in OpEx (Operational Excellence) program as a change agent and applied lean and Six Sigma philosophy and practices to ensure continuous improvement
- Led and represented Florida in the global internship program
