Lead Automotive Technician - Browns Garage & Wrecker Service - Bladenboro, NC
(2016-09 - 2025-12)
day to day operations, all types of automotive, heavy equipment and other mechanical repairs and restorations.
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Trained junior technicians on repair procedures and safety protocols.
- Ordered replacement parts from suppliers.
- Provided customers with estimates of repair costs prior to beginning any work.
- Inspected vehicles for necessary repairs or safety issues.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Monitored shop equipment to maintain safe working condition.
- welding and fabrication as well as full wrecker and rollback service/operation.
Owner, Operator, Lead Technician, Lead Salesman - Custom Hot Powersports - Statesville, NC
(2006-08 - 2016-11)
- Managed daily operations and workflow for custom powersports products.
- Oversaw team training and development for enhanced service quality.
- Maintained inventory levels of parts and accessories for efficiency.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Coordinated with suppliers for timely delivery of parts and materials.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Operated machinery for assembly and production of custom powersport vehicles.
- All types of welding, fabrication and repairs small engines, custom builds, race cars and racing go karts
Automotive Technician - TKO Automotive - Statesville, NC
(2004-06 - 2006-08)
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various vehicle makes and models.
- Repaired and replaced faulty components, ensuring optimal vehicle function.
- Performed drive ability tests on vehicles to ensure repairs were completed.
- Inspected vehicle engines and other components to identify potential issues.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
