Mark Myers

Administrative professional with 10+ years of experience in healthcare operations, medical documentation, and administrative coordination across high-volume environments. Proven expertise in records management, process improvement, and compliance with organizational policies and procedures. Skilled in managing vendor coordination, financial documentation, inventory control, and multi-department administrative support.

Demonstrated ability to streamline workflows, maintain accurate records, and communicate effectively with internal and external stakeholders. Strong foundation in office systems, equipment operation, and customer service.

Medical Unit Supervisor - United States Army - Leesville, LA

(2025-08)

• Led healthcare operations and patient care coordination across multiple levels of care delivery, providing direct oversight of medical evaluation and treatment plans.
• Directed workforce management and team development for 14 personnel, overseeing training, performance, and employee well-being while strengthening team readiness and operational effectiveness.
• Managed $600K+ in medical assets, including emergency vehicles and clinical equipment, maintaining 100% accountability and compliance through routine maintenance, inspections, and inventory controls.
• Implemented health readiness programs for a large workforce, conducting routine physical assessments and preventive care initiatives to sustain organizational readiness and reduce medical risk.
• Facilitated employee wellness and resilience programs through structured training and fitness initiatives while serving as an Equal Opportunity representative, promoting inclusive workplace practices.

Department Supervisor - United States Army - Oahu, HI

(2022-08 - 2025-08)

• Coordinated care delivery for 14 physicians and 2 nurse practitioners across 5 clinics serving 14,000+ patients, improving workflow efficiency and continuity of care.
• Delivered patient care and documented services in electronic health systems, ensuring accurate records, compliance, and quality patient outcomes.
• Oversaw $1.2M+ in medical equipment and reallocated $150K+ in resources, maintaining 100% inventory accuracy and increasing operational efficiency by up to 50%.
• Designed and delivered workforce training programs for 100+ personnel, increasing compliance and organizational readiness to 90%+ while enhancing staff competency and clinical performance.
• Refined process improvements, staff training programs, and SOP standardization, increasing clinic efficiency by 40% and maintaining 98%+ workforce compliance.

Instructor - United States Army - Fort Sill, OK

(2020-07 - 2022-08)

• Supervised training and performance management for 130+ individuals, maintaining 100% compliance with safety, policies, and operational standards in a high-volume environment.
• Facilitated 500+ hours of training to 500+ personnel, improving readiness, performance, and high program completion rates.
• Enforced compliance and workplace standards across a 300-person population, achieving zero violations and fostering a safe, inclusive environment.
• Trained new instructors on standard operating procedures and job-specific requirements, increasing team proficiency by 90%.
• Managed rehabilitation and return-to-work programs for 42 individuals, reducing costs by $400K while improving workforce readiness.

Healthcare Supervisor - United States Army - Fort Knox, KY

(2017-07 - 2020-07)

• Coordinated medical intake, scheduling, and processing for 63,000+ patients across a multi-state region, providing direct administrative and patient support services.
• Coached 300+ staff on standardized workflows and patient processing procedures, implemented updated SOPs and intake/checklist processes, reducing processing errors.
• Managed 6K+ medical exams, maintaining 100% accuracy while supporting high-volume clinical operations.
• Reviewed and processed 500+ medical records and 350+ complex physicals, adhering to compliance with clinical standards and documentation requirements.
• Supported public health and patient care initiatives, managing $640K in medical supplies and equipment, while administering 5K+ immunizations and assisting in the launch of a specialized clinic.

Emergency Care Supervisor - United States Army - Fort Stewart, GA

(2016-04 - 2017-07)

• Provided emergency medical care, basic primary care, and patient transport across clinical and field settings, maintaining continuity of care from initial treatment through follow-up.
• Coordinated outpatient services and patient treatment, contributing to efficient clinic operations and positive patient outcomes.
• Supervised safety and compliance during medical training and operations, adhering to established healthcare and safety standards.
• Initiated SOP and intake process improvements, increasing workflow efficiency by 25% and reducing processing errors in a high-volume clinical environment.
• Maintained accountability for $600K–$1M+ in equipment and supplies, ensuring zero loss and full compliance.

Healthcare Supervisor - United States Army - Fort Stewart, GA

(2014-04 - 2016-04)

• Led a 15-person medical team, overseeing training, performance, and compliance while supporting care for 850+ patients, delivering emergency and routine medical care in high-tempo environments.
• Managed medical operations and care coordination across multiple locations, supporting 30+ patient cases, external hospital partnerships, and emergency medical evacuations.
• Consolidated and reallocated $500K+ in medical assets across 4 locations, improving efficiency, accountability, and operational readiness.
• Drove SOP improvements and risk management practices, achieving 98%+ compliance and zero safety incidents in high-risk environments.

Bachelor of Applied Science - Health Services Administration - Upper Iowa University

Associates of Science - Medical Assisting - Northwest Florida State College