Maronda Giles

Accountant in Transition | A.S. in Accounting

Talent

Conroe, MontgomeryMember since July 27, 2025

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About

Emerging accounting professional with a strong background in customer operations, cash management, and business reporting. Brings a unique blend of financial systems knowledge (QuickBooks, Excel) and client-facing experience. Demonstrated ability to follow procedures, deliver on tight deadlines, and contribute to team success. Pursuing a BS in Accounting to further specialize in tax, financial reporting, and compliance.

Experience

Financial & Office Administration

Balance registers, performed deposit reconciliation, and tracked business revenue.
Processed and audited end-of-day financial reporting while maintaining strict confidentiality.
Managed invoice collections and accurate inventory control to ensure cash flow efficiency and minimize discrepancies.
Proficient in Microsoft Word, Outlook for business communication and documentation.
Intermediate in Microsoft Excel and QuickBooks for accounting tasks and financial reporting.

Customer Service & Operations Management

Increased sales and productivity by optimizing schedules and upselling memberships.
Managed high-volume front desk operations, including scheduling, phone etiquette, and client recordkeeping.
Implemented budget planning by tracking labor hours, reviewing sales and expense trends, while reducing overhead.
Maintained 94% guest satisfaction through professional communication, rapid resolution of service issues, and proactive follow-up.

Leadership & Business Development

Coaching and mentoring teams of 4-15, monitoring performance metrics and ensuring compliance with operational procedures, including timekeeping and shift-based payroll accuracy.
Reestablish training programs to improve sales, technical skills, and team collaboration.
Streamlined scheduling processes, boosting efficiency and reducing operational waste.