Marquise Howard
Reliable and friendly hospitality professional with 5 years of experience in high-volume customer service environments
Hire this person
Send a job offer directly to this candidate
About
Reliable and friendly hospitality professional with 5 years of experience in high-volume customer service environments. Skilled in providing excellent guest experiences, handling fast-paced service, and working effectively in a team. Known for strong communication, multitasking, and creating welcoming environments that keep guests coming back.
Experience
Front of House Team (Host / Server / Busser) - SMOKE DADDY BBQ - Wrigleyville, Chicago
(2025-03)
- Provide friendly and efficient service in a high-volume restaurant environment.
- Manage waitlists, seat guests, and maintain smooth table flow.
- Take accurate food and drink orders and deliver items promptly.
- Process payments using POS systems and handle cash transactions.
- Upsell menu items and daily specials to enhance guest experience.
- Maintain clean dining areas and assist with bussing and reset.
- Communicate with kitchen and bar staff to ensure timely service.
- Help create a welcoming atmosphere that keeps guests coming back.
Busser - WRIGLEY ROOFTOPS - Chicago, IL
(2024-06 - 2025-03)
- Supported servers and bartenders in a fast-paced, multi-level venue.
- Clear and reset tables quickly to maximize seating.
- Deliver food and beverages to guests.
- Assist with maintaining cleanliness and organization of dining areas.
- Help ensure smooth service during high-volume Cubs games and events.
Line Cook / Prep Cook - POTBELLY SANDWICH SHOP - Chicago, IL
(2024-07 - 2025-03)
- Prepared sandwiches, salads, soups, shakes, and catering orders.
- Maintained food safety and sanitation standards.
- Worked multiple stations and kept up with rush period demands.
- Followed recipes and portion standards for consistent quality.
- Provided friendly customer service and took orders as needed.
Crew Member - TRADER JOE'S - Chicago, IL
(2022-02 - 2024-07)
- Delivered excellent customer service in a busy retail environment.
- Operated registers and handled cash transactions accurately.
- Stocked shelves and maintained neat, organized product displays.
- Assisted customers with product questions and recommendations.
- Supported team members to keep the store running smoothly.
Team Member - COFFEE CUP TRAVEL PLAZA - Chicago, IL
(2021-02 - 2022-07)
- Assisted guests with food service and customer care.
- Prepared food and beverages.
- Maintained sanitation and cleanliness standards.
- Supported daily restaurant operations.
Costume Stitcher - UNIVERSITY OF SOUTH DAKOTA COSTUME SHOP - Vermillion, SD
(2019-08 - 2022-05)
- Constructed and altered costumes for theatrical productions.
- Performed hand and machine sewing.
- Assisted with costume fittings and repairs.
- Maintained an organized and efficient workspace.
Education
Bachelor's Degree - Theatre - UNIVERSITY OF SOUTH DAKOTA (2022-05)
