Customer Service Remote at Ranstad-Whirlpool (2026-02 – Present)
- Providing primary point of contact with customers
- Resolving issues for customers' orders
- Support other team members with customers' orders
After School Youth Leader Part-Time at NISD Learning Tree (2025-08 – 2026-02)
- Facilitated weekly group discussions on topics such as self-esteem, conflict resolution, and goal setting to promote positive peer interactions
- Developed and implemented engaging lesson plans for after-school programs, catering to the needs and interests of students
- Created a positive learning atmosphere by fostering open communication between students
- Supported students in developing social skills through group discussions, team-building exercises, and cooperative learning activities
Substitute Teacher at Kokua (2023-05 – 2025-05)
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
- Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery
- Supported classroom management strategies outlined by the regular teacher for consistency in discipline procedures
- Ensured a safe environment by enforcing school policies on safety protocols during emergencies
Substitute Teacher at Lighthouse Public School (2023-11 – 2024-05)
- Effectively communicated with students, parents, and school staff to address any concerns or issues that arose during the day
- Utilized effective classroom management techniques to maintain discipline and promote a productive learning atmosphere
- Followed emergency procedures outlined by the school in case of unforeseen circumstances or incidents during the day
- Implemented lesson plans provided by the absent teacher, ensuring continuity of instruction and meeting educational objectives
Online- English Teacher (Part-Time) at English First Teach Online (2020-03 – 2023-10)
- Delivered engaging and interactive online English lessons to students of various ages and proficiency levels
- Provided constructive feedback on student performance to facilitate improvement in language skill
- Developed customized lesson plans based on curriculum guidelines and student goals
- Monitored student progress through regular assessments and evaluations, adjusting instruction as necessary
- Incorporated real-life scenarios into lessons to enhance the practical application of language skills
- Fostered an inclusive environment where all students felt valued regardless of their cultural or linguistic backgrounds
Camp Counselor (Seasonal) at Barshop Jewish Community Center (2023-06 – 2023-08)
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Cultivated a supportive environment where campers felt comfortable expressing themselves freely without fear of judgment or ridicule
- Supervised and ensured the safety of a group of XX campers during daily activities
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Collaborated with camp staff to develop and implement emergency response protocols, ensuring the safety of all campers and staff members
Substitute Teacher at Fredericksburg ISD (2022-08 – 2023-05)
- Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher
- Supported classroom management strategies outlined by the regular teacher for consistency in discipline procedures
- Ensured a safe environment by enforcing school policies on safety protocols during emergencies
- Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery
Shift Manager at Pizza Hut (2022-08 – 2022-11)
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Maintained high standards of quality control to ensure customer satisfaction
- Managed and resolved escalated customer issues, maintaining high levels of customer satisfaction
Part-Time Cashier at Dos Hermanitas Kitchen (2022-05 – 2022-08)
- Provided excellent customer service by taking orders, answering questions, and addressing concerns promptly and courteously
- Managed customer inquiries and complaints professionally, resolving issues promptly and ensuring customer satisfaction
- Operated cash register or POS system accurately for order processing and payment handling
- Ensured compliance with all health and safety regulations during food preparation and service
