Mary Ann

Tenured strategic operations leader and experienced talent acquisition professional with 20+ years optimizing executive operations, streamlining business processes and building high-performing teams. Recognized for translating organizational strategy into efficient execution, reducing operational friction, and driving measurable business growth. History of driving revenue and cutting overhead costs while maximizing efficiency and mitigating risk by ensuring quality through optimized processes.

Senior Executive Assistant II at Penske (2019-01 – Present)

• Optimizes executive effectiveness by seamlessly managing complex operations, high-volume calendar management, and global travel logistics for 3 C-suite executives and the Vehicle Remarketing team within a multi-billion-dollar logistics organization.
• Serves as a trusted executive partner, expertly managing communications, stakeholder relationships, and competing priorities to protect leadership time, accelerate decision-making, and ensure focus on strategic business objectives.
• Identifies and anticipates organizational priorities through advanced planning and experience to proactively resolve competing demands, streamline executive workflows, and foster productive relationships with senior leaders, cross-functional partners, and external stakeholders.
• Strengthens executive decision-making by producing accurate business reporting, coordinating high-priority administrative initiatives, and delivering critical metrics that support operational planning and organizational performance.
• Safeguards corporate intellectual property by maintaining the integrity of confidential financial, human resources, and executive documentation with exceptional discretion, accuracy, and adherence to regulatory compliance.
• Spearheaded fundraising efforts for cancer research through prospecting donations for a basket raffle, compiling prizes and marketing ticket sales, resulting in raising $4800 for charity.

Regional Director (Fractional Independent Consultant) at Stream Energy (2017-01 – 2022-12)

• Drove business growth through the development and execution of customer education-based marketing strategies, expanding customer acquisition, strengthening competitive positioning and increasing regional market share.
• Built lasting client partnerships through proactive account management and strategic relationship development, driving customer retention, repeat business, and new revenue opportunity.
• Attracted and developed top tier talent through full-cycle recruiting, selection and onboarding initiatives, focused on establishing high-performing and results-focused consultant networks.
• Accelerated team performance by designing and delivering engaging training programs, equipping new consultants for success while ensuring performance alignment with corporate sales objectives and organizational expectations.

Commercial Project Manager I/Executive Assistant at Satander Bank (2017-01 – 2022-12)

• Enabled executive and sales leadership by expertly coordinating complex administrative operations, executive calendars, and travel logistics for the EVP/Managing Director, SVP, and a 13-member commercial sales team, ensuring seamless execution and maximizing productivity.
• Ensured financial accuracy and operational integrity by overseeing the approval, audit, and processing of 120+ vendor invoices annually, maintaining contract compliance, billing accuracy, and seamless continued service across regional offices.
• Delivered exceptional client experiences through the planning and execution of 30+ high-profile marketing events, sponsorships, and conferences annually, consistently adhering to deadlines while strengthening brand visibility and driving stakeholder engagement.
• Maximized marketing investment through disciplined stewardship of a $40k annual sponsorship budget, optimizing resource allocation, eliminating unnecessary expenditures, and driving strong returns on event initiatives.
• Developed high-performing teams by leading recruitment, onboarding, and training initiatives for new employees while creating standardized training resources that improved consistency, accelerated onboarding, and enhanced operational efficiency.

Mobile Notary – Owner/Operator at Sign, Stamp & Go (2009-01 – Present)

Office Manager at United Prison Equipment (2009-01 – 2011-12)

Corporate Recruiter & Executive Assistant at RICOH (Formerly IKON Office Solutions) (2005-01 – 2009-12)

Some College in Business Administration – Pennsylvania Business Institute

High School Diploma – Phoenixville Area High School