Mary Myszynski

I am a fast learner and thrive with technology. I am able to work both with a team or independently in a achieving a goal.

Collections Specialist at INOVA Federal Credit Union (2024-04 – 2026-07)

• I handle auto loans and unsecured loans as well as credit cards and mortgages
• I handle inbound and outbound calls.
• I monitor payment arrangements as well as hard ship options as needed.
• I submit vehicles for repossession and houses for foreclosure if needed.

Collections Specialist at SCS Credit Corp (2022-04 – 2024-03)

• Primary job is collecting on and managing auto accounts.
• Handling inbound calls and making outbound calls with the attempt to keeping accounts currents.
• Responsible for collections on daily and weekly reports.

Crew Leader at Penn station (2018-07 – 2022-04)

Prepare prep sheets, along with the bread sheet and closing check list for the week. This tells employees how much is needed to be ready to serve our customers. Once open, take order, portion the meat, grill and send it thru the oven.

Pull from the oven and wrap sandwiches and deliver to the customers. Watching employees, making sure the food is done in a timely manner and stepping in to help when needed. Balancing each drawer against the cash drop daily.

Making out the deposit for the bank. Answering the phone and helping the customer with complaints or take out orders.

Customer Service Leader at Carters, Inc (2020-02 – 2020-09)

As a key holder, I was in charge of customer service and handled issues that came up during my shift. Answering the phone and greeting customers. Helping customers find the right size and stock the store making sure we matched store diagram. Working with other employees as they filled the store and greeted customers.

Team member at Pet Supplies Plus (2018-05 – 2018-07)

Greeted customers as they came in and helped them find what they needed. Cleaned out the cages according to the store cleaning list. Fed the animals according to the feeding list and made sure they were happy. Checked people out and wished them a good day.

General Studies (High school or equivalent) – Penn High School (2014-08 – 2018-03)