Maryam

Sharp-eyed, motivated, and reliable Customer Service associate with 10+ years of experience ensuring seamless customer transactions and thriving sales, managing inventory, and adhering to departmental policies

Cashier/Customer Service at Walmart (2022-02 – 2022-12)

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Answer customers' questions, and provide information on procedures or policies.
• Help customers find the location of products.
• Issue receipts, refunds, credits, or change due to customers.
• Greet customers entering establishments.

Cashier/Customer Service at Taco Bell (2021-01 – 2022-01)

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.

Customer Service Representative at Customer Elation (2020-03 – 2020-11)

• Handled customer inquiries, answered questions, and resolved problems in a timely manner.
• Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.

Nursing – Southwestern College (2012-05)