Matt Metcalfe
Results-driven sales leader with 15+ years of experience in retail and regional sales management
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About
Results-driven sales leader with 15+ years of experience in retail and regional sales management. Strong background in sales strategy, team development, and multi-location operations, with a proven ability to drive revenue growth and team performance.
Experience
Regional Sales Manager - Mainspring - Remote
(2025-07 - 2026-02)
Led regional sales initiatives and strategic account development within a startup environment focused on merchant services and card processing solutions. Managed a regional territory across the West Coast, supporting sales performance and client growth across multiple locations in an early-stage growth environment.
- Oversaw a team of up to 20+ direct reports, with responsibility for hiring, onboarding, training, and performance development
- Built and maintained relationships with business owners and key accounts, contributing to revenue growth and client retention
- Analyzed sales metrics and market trends to improve sales execution and identify growth opportunities
- Partnered with executive leadership to refine sales strategy and support scaling efforts
- Position concluded due to company downsizing following early-stage growth
Retail Store Manager - Video Only Inc
(2016-01 - 2025-01)
Managed operations of a high-volume retail location generating $10M+ in annual revenue. Led, coached, and developed a team of 10+ sales associates, driving consistent achievement of sales targets and strong customer engagement.
- Oversaw merchandising strategy, inventory management, and in-store promotions to maximize profitability and sales performance
- Monitored KPIs and adjusted sales approach to improve closing rates and overall store productivity
- Supported multi-location operations, with exposure to performance management across several stores and varying team sizes
Retail Sales Manager - Video Only Inc
(2010-01 - 2016-01)
Supervised daily sales operations and coached team members on sales techniques, product knowledge, and customer engagement. Monitored performance metrics to improve productivity and closing rates.
- Assisted in hiring, onboarding, and training new employees
- Played a key role in driving store-level sales performance and operational execution
