Matthew Collins
Sales and Customer Service Professional
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About
Results-driven sales and customer service professional with proven success in membership sales, customer engagement, and daily operations support. Known for strong communication skills, mechanical knowledge, and the ability to build trust quickly with customers. Recognized as the #1 top-ranked salesman for car wash memberships at current employer. Seeking a sales-focused role where performance and customer relationships drive growth.
Experience
Assistant Manager - Blue Penguin Car Wash - Douglasville, GA
(2023-07)
- Ranked #1 top salesman for car wash membership conversions
- Engage customers and recommend appropriate wash packages
- Train and support team members on sales approach and service
- Resolve customer concerns to maintain satisfaction and retention
- Operate POS systems and process high-volume transactions
- Serve as on-site mechanic for equipment troubleshooting
- Support daily operations, opening and closing procedures
Tree Trimmer - Georgia Tree Service - Douglasville, GA
(2019-10 - 2022-05)
- Worked directly with customers on service needs and scheduling
- Maintained professional job sites and client satisfaction
- Operated professional tree equipment safely
- Supported team efficiency on residential and commercial jobs
Handyman Services - Collins Family - Seneca, SC
(2014-03 - 2018-03)
- Provided residential repair services for repeat clients
- Built customer trust through quality workmanship
- Assisted homeowners with maintenance recommendations
- Used hand and power tools across multiple projects
Delivery Driver - Pizza Hut
(2014-12 - 2016-05)
- Delivered orders accurately and on time
- Provided friendly customer interactions at point of delivery
- Handled cash and card payments responsibly
- Maintained clean driving record while employed
Janitorial Technician - Kyle's Cleaning Services
(2012-02 - 2014-09)
- Maintained commercial facilities to high cleanliness standards
- Operated floor polishing and cleaning equipment
- Followed safety and sanitation procedures
- Supported client satisfaction through consistent service
Education
High School Diploma - Southeastern High School (2017)
