Matthew Lok

Restaurant manager with four years of experience at Yesterdays Diner, advancing through five roles from busboy to manager. Lead busy shifts, train staff, reconcile cash, and resolve guest concerns. Bring hands-on service experience and a calm, practical approach to leading a team.

Restaurant Manager - Yesterdays Diner - New Hyde Park, NY

(2025-07)

• Lead day-to-day service at a full-service diner and supervise a team of 10+ servers, cashiers, and kitchen staff.
• Build schedules, train new team members, handle guest concerns, and step into service roles during rushes.
• Oversee deposits, cash flow, and end-of-day reconciliation; introduce procedures that improve efficiency and food safety.

Cashier - Yesterdays Diner - New Hyde Park, NY

(2024-11 - 2025-08)

• Processed high-volume cash and card transactions while keeping checkout friendly and efficient.
• Balanced registers at opening and closing and worked with servers and kitchen staff to keep orders moving.

Server - Yesterdays Diner - New Hyde Park, NY

(2024-02 - 2024-11)

• Provided attentive table service, recommended menu items, and built relationships with returning guests.
• Kept a clean, organized section while handling multiple tables during busy shifts.

Dishwasher - Yesterdays Diner - New Hyde Park, NY

(2023-10 - 2024-02)

• Maintained a clean dish station, assisted line cooks during rushes, and followed sanitation standards.

Busboy - Yesterdays Diner - New Hyde Park, NY

(2022-07 - 2023-10)

• Reset and stocked tables quickly, kept the dining room organized, and supported servers with guest needs.

Business Administration student - Business Administration - Molloy University (2026-09)

High School Diploma - Valley Stream Central High School (2026)