Mayra Rosales
Bilingual: English / Spanish
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About
Results-driven operations and safety professional with 13+ years of management experience in fast-paced environments. Proven leader in team supervision, workplace safety, OSHA compliance, and employee training. Known for improving operational efficiency, reducing workplace hazards, and building strong, compliant teams. Bilingual manager fluent in English and Spanish.
Experience
Porter - Asset Living - Colorado Springs, CO
(2026-05)
- Ensure the proper maintenance of all grounds.
- Assist maintenance technicians and supervisors with the completion of work orders.
- Assist in the morning meetings to review goals and updates on daily tasks.
- Provide tenants with information by answering questions that I can assist with.
Operations Manager - Master Klean - Colorado Springs, CO
(2012-09 - 2026-03)
- Manage day-to-day operations and maintain on-site oversight to ensure compliance with company and safety standards.
- Prepare and distribute proposals for post-construction clean-up services.
- Train employees on OSHA regulations, safety protocols, and proper use of personal protective equipment (PPE).
- Identify workplace hazards through facility walkthroughs and employee observations; recommend corrective actions.
- Develop and implement safety training programs to reduce workplace injuries, accidents, and illnesses.
- Integrated COVID-19 safety measures into daily operations to protect staff and visitors.
General Manager - Jack in the Box - Colorado Springs, CO
(2009-04 - 2012-09)
- Managed daily restaurant operations while maintaining service and safety standards.
- Supervised, evaluated, and coached team members; conducted performance reviews and recommended promotions.
- Recruited, interviewed, hired, and trained employees in customer service and operational procedures.
- Ensured compliance with company policies, food safety standards, and labor requirements.
Facilitator (Part-Time) - Aztlan Learning Center
(2022-10 - 2023-03)
- Facilitated small-group adult ESL classes ranging from 3–12 learners.
- Delivered Level 1 (Beginner) and Level 2 (Intermediate) instruction using evidence-based ESL Library curriculum.
- Supported adult learners in building foundational English language and communication skills.
Education
Diploma - Canoga Park High School (2006)