Mechelle Ross

Compassionate and results-driven healthcare professional with diverse experience in patient care, medication administration, and healthcare access services.

Background includes CNA, Medical Assistant, Pharmacy Technician, QMA, and CHAA roles, along with management experience. Recognized for strong communication skills, attention to detail, and dedication to providing safe, efficient, and patient-centered care.

QUALIFIED MEDICATION AIDE at LUTHERAN LIFE VILLAGES (2024-11 – Present)

• Follow the "5 Rights" of medication administration
• Observe residents for side effects or adverse reactions
• Document medications given in the MAR (Medication Administration Record)
• Assist with medication refills and storage
• Assist residents with activities of daily living (bathing, dressing, grooming)
• Monitor changes in residents' physical or mental condition

MEDICAL ASSISTANT at AID OF INDIANA (2023-03 – 2024-10)

• Assist physicians during procedures
• Administer injections and medications (as allowed by state law)
• Perform basic lab tests (urinalysis, blood draws, EKGs)
• Document patient information in electronic health records (EHR)
• Schedule patient appointments
• Verify insurance information
• Handle referrals and prior authorizations
• Train new employees
• Conduct performance evaluations
• Maintain quality control standards
• Develop and implement office policies
• Coordinate with physicians and other healthcare provider

PHARMACY TECHNICIAN at MEIJER CENTRAL FILL (2022-03 – 2023-03)

• Count, measure, and package prescription medications
• Label prescription bottles accurately
• Prepare liquid medications and ointments
• In some settings, prepare IV medications (especially in hospitals)
• Enter prescription information into the computer system
• Restock shelves
• Check expiration dates

CERTIFIED NURSE AIDE – IVY TECH COMMUNITY COLLEGE, FORT WAYNE, IN (2012-03)

PHARMACY TECHNICIAN – ROSS MEDICAL EDUCATION CENTER, FORT WAYNE, IN (2014-11)

MEDICAL ASSISTANT – ROSS MEDICAL EDUCATION CENTER, FORT WAYNE, IN (2015-11)

CERTIFIED HEALTHCARE ACCESS ASSOCIATE – PARKVIEW EDUCATION CENTER, FORT WAYNE, IN (2019-01)

QUALIFIED MEDICATION AIDE – IVY TECH COMMUNITY COLLEGE, FORT WAYNE, IN (2021-08)