Megan Seney

Healthcare professional with 10+ years of experience providing hands-on patient care and administrative support in fast-paced clinical settings. Experienced in back-office medical assisting, patient triage, intake, clinical procedures, insurance verification, prior authorizations, payment collection, documentation accuracy, and healthcare operations. Knowledge of CPT and ICD-10-CM coding through current AAPC training, with CPC certification exam scheduled for September 2026.

Highly proficient in Epic EMR, HIPAA compliance, patient problem resolution, and training new team members.

Concierge Medical Assistant at MultiCare Health (2022-05 – 2024-12)

• Provided direct back-office patient care, including triage, intake, vital signs, clinical procedures, injections, blood draws, and specimen collection.
• Verified insurance eligibility, benefits, and coverage while maintaining accurate patient and clinical documentation.
• Documented medical histories, medications, symptoms, and care information accurately in Epic.
• Applied CPT and ICD-10-CM knowledge to support complete clinical documentation and patient records.
• Trained and mentored new Medical Assistants on clinical procedures, documentation standards, and daily workflows.
• Collected patient payments and addressed insurance, coverage, and billing-related questions.
• Resolved complex patient concerns through clear communication, problem-solving, and de-escalation.

Medical Assistant - General & Colorectal Surgery at MultiCare Health (2020-01 – 2022-02)

• Supported hands-on patient care in a fast-paced surgical specialty practice, assisting with intake, procedures, and follow-up care.
• Coordinated prior authorizations and communicated with pharmacies, insurers, and healthcare teams to resolve patient needs.
• Supported insurance-related workflows and maintained accurate documentation used throughout patient care and billing processes.
• Reviewed patient and clinical information for accuracy, completeness, and consistency.
• Coordinated with multidisciplinary teams to support efficient specialty-care workflows and continuity of care.
• Managed competing priorities while maintaining patient safety, documentation accuracy, and compliance.

Women's Health Medical Assistant at McLeod Regional Medical Center (2016-11 – 2019-12)

• Provided direct patient care and back-office support in a high-volume women's health practice.
• Completed patient intake, documented medical histories, medications, symptoms, and other clinical information.
• Assisted physicians and clinical teams with patient care, procedures, and daily office workflows.
• Coordinated records, patient communication, and administrative tasks to support timely care.
• Managed multiple priorities while delivering professional, compassionate support during sensitive patient interactions.

Associate Degree – Tacoma Community College

Medical Assisting- NCMA

Medical Coding Program – AAPC (expecterd exam September 2026)