Melanie Pederson

Experienced Dental Insurance & Financial Coordinator with a strong background in orthodontic and dental office operations. Skilled in insurance verification, claims processing, patient financial communication, and account management. Demonstrated accuracy and efficiency navigating complex insurance regulations while maintaining a positive patient experience. Seeking a part-time administrative or financial coordinator role with a supportive team.

Accounting & Administrative Assistant at Diamond Management

• Processed accounts payable, reviewed vendor invoices, and coded expenses accurately to appropriate accounts.
• Maintained comprehensive financial records and entered daily transactions using AppFolio and QuickBooks.
• Assisted with account transfers, managed tenant documentation, and streamlined general office administration.
• Provided professional receptionist support, managed multi-line phones, greeted visitors, and handled office inquiries.

Insurance & Financial Coordinator at Dr. Derek Damon Orthodontics

• Verified patient insurance eligibility, benefits, and coverage claims to ensure billing accuracy.
• Communicated treatment costs, insurance estimates, and flexible payment options directly to patients.
• Submitted insurance claims and conducted thorough follow-ups on outstanding or delayed claims.
• Coordinated patient accounts, processed payments, and established structured financial arrangements.
• Troubleshot insurance discrepancies and clearly communicated next steps and resolution paths to patients.
• Managed accurate documentation within Ortho2 Edge software and maintained up-to-date patient charts.
• Supported patient communication, front desk workflows, and appointment scheduling as needed.

Front Desk & Insurance Coordinator at Dr. Robert H. Klein DDS

• Managed end-to-end insurance verification, claims submission, and dental billing processes.
• Communicated detailed coverage information and financial responsibilities transparently to patients.
• Posted patient payments, managed account balances, and processed monthly financial statements.
• Followed up on outstanding insurance claims and successfully resolved complex billing discrepancies.
• Provided comprehensive front desk support, including schedule optimization and patient care coordination.

Orthodontic Assistant / Administrative Support at Dr. Andrew Schmidt Orthodontics

• Assisted directly with orthodontic clinical procedures and high-quality patient care.
• Supported front office administrative workflows, including insurance coordination, scheduling, and billing tasks.
• Maintained precise, confidential patient records and clinical documentation.

Associate of Arts (AA) Degree – Bellingham Technical College

High School Diploma – Mt. Baker High School