Melanie Rosas
Receptionist/ 911 dispatcher
Talent
WaxahachieMember since October 1, 2026
Customer Service
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Customer Service
About
Dedicated and professional bilingual team member with strong customer service skills and the ability to adapt to fast-paced environments with patience and professionalism. Experienced in multitasking while maintaining accuracy and efficiency. Committed to creating positive experiences, building strong relationships, and contributing to team success in patient-focused settings.
Experience
Hostess at Camouzanos Mexican food (2024-05 – Present)
- Warmly greeted and assisted guests
- Communicated effectively with guests and staff
- Followed up with guests
- Assisted with to-go orders
- Maintained clean front area
- Recognized for strong customer service
CBC LANDSCAPING (2026-01 – Present)
- Scheduled appointments
- Created and sent invoices
- Sent payment reminders
- Answered phone calls
- Maintained records
911 Dispatcher / Telecommunicator at Ferris City
- Assisted Ferris City residents with questions and concerns
- Answered emergency and non-emergency calls
- Managed emergency situations and coordinated appropriate responses
- Dispatched fire and EMS departments when needed
Education
– Midlothian High School (2025)
Skills
Receptionist/ 911 dispatcher
