Melissa Watson

Results-driven professional with 20+ years of experience across retail, hospitality, and operations management. Proven track record of leading teams, optimizing processes, and delivering exceptional customer experiences in fast-paced environments. Experienced business owner with expertise in permitting, notary services, and administrative operations.

Sales Associate - Curaleaf - Titusville, FL

(2025-01)

• Deliver personalized customer service in a regulated retail environment
• Educate customers on product selection and compliance requirements
• Maintain accurate cash handling and POS transactions
• Support inventory control and store presentation standards

Merchandise Associate - Epic Universe - Orlando, FL

(2025-02)

• Support retail operations and guest experiences
• Maintain inventory and merchandising standards

Owner/Operator - Go2 Permitting & Notary LLC - Titusville, FL

(2023-01)

• Manage permitting services and notary work
• Oversee client relations and business operations

Operations Manager - Family Dream Homes - Titusville, FL

(2021-01 - 2025-01)

• Directed daily operations including permitting and payroll
• Improved workflow efficiency and compliance

General Manager - Epic Theaters - Titusville, FL

(2018-01 - 2020-12)

• Led theater operations, staffing, and financial performance
• Enhanced customer experience and promotions

Certificate - EKG Technician - Elite Medical Academy (2025)

Coursework - Patient Care Technician Program - Palm Beach Community College

Coursework - Medical Coding & Billing - Palm Beach Community College

Diploma - High School - South Tech Academy