Melody

I am a high-level Human Resources professional with a focus on People Services and executive-level support. I specialize in maintaining administrative integrity through meticulous document management, workplace automation, and the streamlining of departmental workflows. I am dedicated to providing reliable, detail-oriented support that ensures compliance and operational efficiency within fast-paced corporate environments.

Team Select Home Care - April 2024- current

Job details: • Configure and maintain HR systems supporting onboarding, applicant tracking, payroll documentation, compliance, and employee records.

• Support HR module workflows including ATS, onboarding, performance documentation, benefits-related records, and credentialing.
• Validate system setup through audits, testing, and launch readiness to ensure compliance and accuracy.
• Redesign onboarding and credential verification workflows, improving efficiency and data accuracy.
• Manage multiple concurrent HR projects while adhering to timelines and implementation milestones.
• Train staff and stakeholders on system usage, HR workflows, and documentation standards.
• Serve as a technical liaison for non-technical users, resolving issues and improving adoption.
• Maintain audit-ready HR records in compliance with employment and regulatory standards.

Sleep Group Solutions - April 2022 -April 2024

Job Description

Led client onboarding implementations, documentation setup, and system workflows.

• Coordinated implementation timelines, required documentation, and milestone completion with clients.
• Trained 20–30 clients and staff members on systems, workflows, and documentation processes.
• Provided technical troubleshooting and system support to non-technical users.
• Conducted audits to validate client setups prior to launch
• Collaborated cross-functionally to improve configuration processes and client experience.
• Managed escalations while maintaining long-term client relationships.

High School Diploma

Current HRIS Certification training in progress