Meo Outsa

To utilize education and considerable experience to contribute to the success of an organization and its business objectives.

Customer Service Floater at Marshalls (2024-09 – Present)

• Executed cashier duties by efficiently processing sales, bagging items, and managing payment transactions to enhance customer experience.
• Supported sales floor, fitting room, and cash register operations across multiple departments.
• Replenished merchandise, organized racks, and maintained clean, shoppable presentations.
• Processed customer purchases accurately while delivering friendly service at checkout.

Plembotomist at Centennial Medical Group (2026-10 – 2026-11)

• Demonstrated self-motivation by consistently completing tasks without supervision.
• Skilled at working independently and collaboratively in a team environment.
• Worked independently on projects while contributing to team goals.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.

Designated Customer Service Pharmacy/Front End at Walgreens (2024-09 – 2026-05)

• My responsibilities include cash register, stock, resolve customer issues and answers questions to ensure a positive customer experience.
• Skilled at working independently and collaboratively in a team environment.

Executive Administrator at SPS Consulting LLC. - Montgomery County Alcohol Beverage Services (2021-09 – 2024-01)

• My responsibilities include reviewing, tracking and handling inquiries and incoming work orders. Checked required information for new supplier orders, including price changes, freight, and state UPC bottle codes, ensuring accuracy and preventing duplicate submissions. I set up new orders in Oracle, submit them to be priced, and once approved, communicate the final order details to the suppliers via email or voice communications.
• Managed confidential correspondence, prepared briefing materials, and ensured timely executive communication.

Fiscal Liaison at Community Options, Inc. (2005-08 – 2021-05)

• Ensured fund dispensation complied with conflict of interest (COI) policies. I managed interactions with client personnel at all levels, including Financial Intelligence Operations and the Department of Social Security, while working independently. Other responsibilities included managing all Fleet Enterprise accounts in 3 counties (Montgomery County, Frederick County and Howard County).
• Coordinated charity events, meetings, and holiday events for all three counties, serving clients and supporters.
• Maintained accurate records for service coordination, case notes, and client contact updates.

Human Resources Administrator at Macy's Incorporated (2010-10 – 2020-03)

• Delivered HR support for over 200 decision-makers, streamlining screening, interviewing, hiring, training, separations, and payroll processes.
• Coordinated onboarding paperwork, background checks, and new-hire orientation for smooth employee integration.

Assistant Store Manger at Bath & Body Works, Inc. (2000-06 – 2011-03)

• Oversaw store operations across all shifts, including employee scheduling, supervision, inventory control, sales training, revenue reconciliation, and customer service to meet revenue goals.
• Coached associates on selling behaviors, product knowledge, and service recovery techniques.
• Monitored inventory levels, shipment processing, and replenishment to support merchandise availability.

Director of Spa Services at Four Seasons Salon & Spa, L.L.C. (2005-09 – 2008-09)

• Managed all aspects of company operations, overseeing marketing, sales, service personnel, accounting functions, and customer service to ensure cohesive service delivery.
• Implemented procedures to improve guest satisfaction and appointment flow.

Assistant Store Manager at Gymboree Corporation (1997-11 – 2003-03)

• Managed all office functions, including audits, reconciling revenue, financial reporting of cash, sales and inventory, and payroll.

BBA in Business Administration – Ashford University (2014-08)