Mia Hanash

Detail-oriented and customer-focused professional with experience in healthcare administration, retail sales, and client-facing roles. Skilled in managing high-volume front desk operations, scheduling, patient/client intake, and supporting daily business workflows. Strong proficiency in Microsoft Excel and Outlook, with a consistent record of organization, communication, and reliability in fast-paced environments.

Medical Front Office / Administrative Assistant at Proximity Urgent Care (2017-01 – 2019-12)

• Managed daily patient intake and front desk operations in a busy urgent care setting
• Scheduled appointments and coordinated patient flow to reduce wait times
• Verified insurance eligibility and assisted with billing and administrative support tasks
• Maintained accurate electronic health records while ensuring HIPAA compliance
• Communicated with patients, providers, and staff to ensure efficient clinic operations
• Used Microsoft Excel to track data and Microsoft Outlook for scheduling and internal communication

Receptionist / Sales Associate at Sarah Ruth Interiors (2020-02 – 2026-02)

• Served as first point of contact for clients in a retail and design showroom environment
• Assisted customers with product selection, styling guidance, and sales transactions
• Managed appointment scheduling for interior design consultations using Microsoft Outlook
• Maintained client records, invoices, and inventory tracking using Microsoft Excel
• Supported merchandising, showroom presentation, and day-to-day retail operations
• Built strong client relationships through professional communication and personalized service
• Handled administrative duties including phone calls, email correspondence, and follow-ups

Associate of Science in Biology – Bakersfield College