Micah Bradford

Eager and determined young man with a dynamic background including management, sales, and supervisor experience. Proven ability to work individually, as well as within a team environment. Seeking a position in the communication field where I can best utilize my knowledge and passion.

Relationship Banker at Bank of America (2024-08 – Present)

• Collaborates with clients to open new accounts, conduct transactions, and discuss financial options, including mortgages and lines of credit
• Partners with experts in lending, payroll, and investments to expand professional networks and better assist small businesses
• Consistently achieves company goals and performs within the 90th percentile In Home Expert at AT&T (2021-05 – 2024-05)
• Recognized as a Top 10 sales performer in the Northeast Michigan District for over 15 ranking periods, consistently driving regional territory growth
• Led and moderated discussions with colleagues and trainees focused on increasing revenue and productivity
• Performed cost-benefit analysis for potential clients and consistently upsold services and devices
• Developed and maintained client relationships and professional networks
• Trained new hires in best practices and sales techniques

Supervisor at United Parcel Service (2017-06 – 2021-05)

• Managed a team of 8 employees, including drivers and package handlers, ensuring all work and company objectives were met efficiently and effectively
• Trained employees in company procedures and best practices

Sales Associate at Hewlett Packard (2017-06 – 2020-02)

• Increased sales and provided positive customer experience by conducting product demonstrations, explaining available products, and answering customer questions
• Recognized for customer service excellence as a top-performing employee, earning the highest number of 100% mystery shopper reviews in the district

Bachelor of Arts in Communication – Oakland University (2015-09 – 2020-05)