Experience Director or Technical Support
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Career technical support professional. Driven to build strong teams into a dynamic force for customer success.
7 years of experience as Director of of Global Support at an Information Security company. Three years of experience managing teams at an Information Security Company. Sixteen more years of experience doing technical support for a variety of companies, including Network Security, Enterprise class technical support, and seven years of experience as a Technical Account Manager.
I have completed most of my degree in Information Technology at WPI and the University of Massachusetts.
