Miguel Madera

Recent Graduate with a Master’s Degree in Cybersecurity. Earned proficiency in cybersecurity framework principles and dedicated to safeguarding digital assets. Currently an IT Specialist with a robust background in troubleshooting complex technical issues. Seeking opportunities to contribute learned skills to a dynamic organization in the field of Cybersecurity. Open to relocation in the US and Internationally.

Recognized for providing high-level technical support to users by identifying, investigating, and resolving problems. Handle staff-generated tickets and troubleshoot issues to maintain productivity.

● Developed comprehensive cybersecurity policies outlining guidelines, procedures, and best practices to safeguard organizational assets and mitigate risks.

● Maximize computer capabilities by studying applications relevant to users' work. Make recommendations based on research to improve workflow efficiency. Provide training on new software through in-person sessions or various online communication methods.

● Monitor and diagnose network and database systems. Identify potential issues and take steps to ensure network servers are stable and have clean backups.

● Tasked with identifying Mobile Device Management software for the company. Selected and implemented system.

University of Rhode Island, Kingston, RI Graduation: 12/2023

Professional Science Master’s, Cyber Security

GPA: 3.8/4.0

● Relevant Coursework: Digital Forensics, Information Assurance, Network & System Security,

Incident Response, Penetration Testing, Cyber Threat Intelligence.

● National Cyber Security Virtual Fair, 2022