Michael Street

Efficient and detail-oriented professional with experience delivering customer support to a busy enterprise. Demonstrated success in creating processes that boost operational efficiency. Recognized for organizational abilities and positive attitude.

Information Technology Mgr. - The SEED School of Washington, DC - Washington, DC

(2015-10 - 2023-11)

• Managed over three hundred user accounts to include resetting user passwords, troubleshooting login and hardware issues via phone, chat, on-site and remotely via Bomgar/Zoom/VPN/email
• Prepared data for entry and formatting of monthly reports for other departments in various databases using Excel, Access, and uploaded data to online databases
• Prepared meetings and collaborated with team members to review scope of work to meet goals by deadline.
• Delivered/shipped equipment to local and remote users via company vehicle/shipping service
• Developed and completed projects from conception to development including concept, purchasing, and delivery
• Proactively addressed customer complaints
• 100% compliance with all annual audits

Self-Employed - Laurel, MD

(2023-11 - 2026-06)

• Provided care for a sick relative
• Conducted independent consulting jobs
• Assisted with managing property to include providing access for vendors and potential clients
• Provided oversight of work performed for property owner

Security Guard - Allied Universal Security - Odenton, MD

(2026-06)

• Completed MD guard card training provided by MD State Police
• Monitored facility to ensure that premises were secure

Driver, Gold Level - Uber Eats - Laurel, MD

(2026-06)

• Provided ninety on time deliveries to multiple clients

Driver - DoorDash - Laurel, MD

(2026-06)

• Provided on time deliveries to multiple clients

Bachelor of Science - Business Management - Southeastern University