Patrick Dupont

Accomplished IT professional specializing in enterprise-level Healthcare IT application support and data modernization. With over three decades in health informatics, EHR system optimization, and legacy system transitions, I am committed to bridging the gap between technology and patient care. My expertise lies in building and guiding high-performing teams, streamlining support models, and implementing innovative solutions that enhance efficiency and service quality.

💡 Key Strengths:

✔ Enterprise Application Support: Meditech, Cerner, ServiceNow, Qualtrics, ezEMRx, AchieveIt

✔ Healthcare IT Modernization: Public health informatics, data infrastructure transformation

✔ Team Leadership & Strategy: Managing cross-functional teams, optimizing support models

✔ Project & Program Management: Microsoft Project, budget oversight, automation initiatives

✔ Process Improvement & Compliance: Change control, risk mitigation, workflow optimization

I am passionate about leveraging technology to improve healthcare, drive digital transformation, and enhance user experiences. Always eager to collaborate, innovate, and contribute to forward-thinking organizations.

📩 Let’s connect to discuss how I can add value to your team!

Data Modernization Specialist, Delaware County Health Department, August 2024-present

• Work across multiple divisions and program areas to modernize core data surveillance infrastructure in support of Public Health projects and programs.
• Serve as primary point of contact for initiation of public health informatics data modernization project and current information technology/data systems.

Program Manager, Leidos, December 2020 – August 2022

• Promoted to lead archiving of legacy software data for a national health system.
• Streamlined end-to-end program execution, supervising projects across diverse business functions, and implemented automation tools resulting in enhanced transparency and accountability.
• Ensured program operations and financial success through effective budget/cost management, leading to continuous program growth and profitability.
• Built and led a high-performing team, handling recruitment, retention, and performance feedback.
• Monitored subcontractor performance, ensuring compliance with program deliverables and quality standards.
• Leveraged knowledge and best practices to address impediments, mitigate issues, and manage risks.
• Contributed as a key member of the leadership team, supporting operational metrics, strategic roadmap, and process improvement.

Senior Application Manager, Leidos, May 2019 – December 2020

• Transition to Leidos from Trinity Health as part of IT Outsourcing Agreement
• Led clinical, financial, and technical application analysts in providing managed services for a national health system.
• Strategically designed and implemented support models, optimizing use of Meditech and Cerner analyst resources. This initiative led to reduced turnover rates and elevated employee satisfaction.
• Mentored teams in handling complex problems, requiring detailed analysis, precise coordination, and clear communication.

Senior Application Manager, Trinity Health, April 2016 – May 2019

• Promoted to lead multiple application support teams in a large multi-hospital environment.
• Managed resource planning, assisted with budget management and reconciliation.
• Orchestrated the life cycle of legacy applications and planned transitions for replacement applications.
• Adhered to service quality guidelines, consistently exceeding customer expectations.
• Directly managed Cerner Radiology and Cerner Ancillary teams, providing cross-functional support for Meditech Laboratory, Meditech Radiology, and Meditech Pharmacy teams until June 2017.
• Owned the organization's Meditech change control process until June 2017, responsible for approving and coordinating all programming code deliveries.

Application Manager, Trinity Health, December 2010 – April 2016

• Promoted to lead ancillary application support teams in a large multi-hospital environment and facilitated a smooth transition during a significant merger.
• Enhanced efficiency by streamlining and optimizing monthly server maintenance events, providing effective managerial oversight for a highly specialized team.
• Effectively led and supervised the Meditech Laboratory, Radiology, and Pharmacy teams, ensuring seamless coordination and quality oversight of all related programming code deliveries within the Meditech Change Control process.
• Served as Interim Manager for the Midas Quality, Risk, and Utilization Management IT applications team, leading the restructuring of related technology infrastructure and support services.
• 15 years of prior App Analyst experience (support, maintenance, and administration)

Graduate Certificate in Healthcare Informatics - Drexel University

Bachelor of Science - Barry University