Main St Attractions - Disney World, Orlando - Orlando
(2022-02 - 2025-01)
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Developed strong relationships with key clients through regular communication and personalized support
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Server - Grand Living, Hernando - Hernando
(2021-01 - 2022-02)
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Stock Associate - Winn-Dixie, Beverly Hills - Beverly Hills
(2020-05 - 2021-02)
- Efficiently restocked shelves with inventory, ensuring products were organized and easily accessible for customers
- Collaborated with team members to unload delivery trucks and transport merchandise to the sales floor
- Implemented a system for rotating stock to minimize waste and ensure older products were sold first
- Assisted customers in locating specific items and provided recommendations based on their needs
- Ensured shelves were clean, neat, and properly labeled at all times to enhance the shopping experience
- Provided exceptional customer service by promptly responding to inquiries or requests from shoppers
- Followed safety protocols when handling hazardous materials or fragile items during stocking activities
