Michelle Hardy

About Me

I am a seasoned professional with over 20 years of experience in project management, business analysis, and IT leadership across diverse industries, including retail, healthcare, beauty, and technology. Throughout my career, I have successfully led the development and execution of complex projects, including digital transformation initiatives, ERP integrations, SaaS implementations, and software migrations.

As a visionary leader, I excel at driving organizational change, optimizing workflows, and aligning projects with strategic business objectives. My expertise in methodologies such as Agile and Waterfall, combined with my ability to build and lead cross-functional teams, has consistently delivered measurable results. Notable achievements include spearheading multi-million-dollar projects that improved operational efficiency, enhanced customer satisfaction and fostered innovation.

I am also a skilled coach and mentor, committed to empowering teams to reach their full potential. With a proven track record of establishing new departments, streamlining processes, and implementing change management strategies, I thrive in dynamic environments requiring technical proficiency and strategic foresight.

Passionate about leveraging technology to solve problems and create meaningful impact, I bring a blend of technical expertise, business acumen, and collaborative leadership to every challenge I tackle. Whether managing large-scale initiatives, developing innovative solutions, or mentoring the next generation of leaders, I am dedicated to delivering excellence and driving growth.

I am a seasoned professional with over 20 years of experience in project management, business analysis, and IT leadership across diverse industries, including retail, healthcare, beauty, and technology. Throughout my career, I have successfully led the development and execution of complex projects, including digital transformation initiatives, ERP integrations, SaaS implementations, and software migrations.

Your education highlights a strong foundation in business and specialized certifications, showcasing your commitment to continuous learning and professional development. You hold a Bachelor of Arts in Business Administration and are pursuing a Master of Arts in Business Administration. Additionally, you have earned various certifications, including:

• Certificate in Women’s Entrepreneurship (Cornell University)
• Certifications in Artificial Intelligence, SQL and Database Management, and Project & Quality Management
• Technical and professional certifications, including Lean Six Sigma Green Belt, PMP, Agile Scrum (CSM), and ITIL V3 Foundations