Michelle Kazim

Dedicated and results-driven professional with over 10 years of diverse experience in management, customer service, and education. Strong communication and interpersonal skills, with a focus on fostering positive relationships with clients and colleagues. Highly organized with a track record of ensuring compliance with procedures and guidelines.

Passionate about creating supportive and engaging environments for both customers and team members. Seeking to leverage my expertise in a challenging role that promotes growth and success.

Office Manager at Secure Technologies Integrators (2010-10 – Present)

• Weekly payroll
• Scheduling for all employees
• Communicated info between techs & customers
• Accounts payable
• Accounts receivable
• Monthly taxes
• Handles all customer service issues
• Ordered materials for all jobs
• Made all bank deposits and completed any banking needed

Assistant Manager at Safeguard Self Storage (2020-02 – 2025-03)

• Prepared storage units for incoming tenants following customer departures.
• Conducted daily inspections to ensure the security of all units.
• Utilized leads to attract new clients effectively.
• Managed collection calls to maintain timely payments.
• Welcomed new customers and provided tours of available storage units.
• Compiled daily opening and closing reports for accountant review and submitted monthly tax documentation.
• Deposited all cash receipts at the bank.
• Maintained cleanliness of the facility and addressed any issues that arose.

Child Care Teacher at PLAYMATES PRESCHOOL (2018-10 – 2019-08)

• Create and lead activities based on my children's interests and needs.
• Communicate daily with parents. Document and share the important milestones in their child's day.
• Keep the classroom safe and clean by following important procedures and guidelines.
• Responsible for designing a thoughtful classroom environment to optimize small and large group interactions, social learning and constructive play.
• Responsible for analyzing and interpreting the learning process and sharing with colleagues and children.

Server at Longhorn Steakhouse-Fort Myers (2014-09 – 2016-09)

• Welcoming customers, reading and listening to people to determine food and beverage preferences, making recommendations, and taking orders.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.

Upper secondary education in General Studies – Miami Dade College