Michelle Macmaster
Experienced Animal Care Professional | Dog Daycare & Boarding Specialist | Reliable Team Leader
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Experience
Lead Daycare / Kennel Attendant
Tailwaggers | Palm Springs, CA
May 2024 to Present
- Ensuring the overall health and wellbeing of the animals in the kennel
- Providing food and water to the animals
- Cleaning and sanitizing kennels on a regular basis
- Administering medications and treatments as prescribed by a veterinarian
- Providing exercise and socialization for the animals
- Monitoring the health of the animals
- Maintaining accurate records of the animals' health and progress
- Adhering to state and local laws and regulations related to animal care
- Monitoring the animals in play groups, making sure they are playing safely
- Answer phones
- Laundering bedding and towels
I became a Lead 4 months after getting hired.
Kennel Technician
Briarcliff Pet Resort | Menifee, CA
August 2023 to April 2024
My job duties are to thoroughly clean and disinfect all animal holding rooms on a daily basis. I am responsible for daily feeding and monitoring eating habits of all animals. I observe animal appearance and activity for general physical condition, obvious signs of illness, disease and discontent. Report signs of illness, disease, injury or unusual activity to HP technicians/veterinarians. I utilize animal handling skills to provide a safe and friendly environment for the animals.
Exercise all eligible dogs and play and give them loving care. Properly stock and organize all animal holding rooms. Make sure cages and animals are properly numbered and identified throughout the kennels.
Wash and dry towels and blankets. Wash and sterilize water and food bowls. Patrol kennel grounds daily, picking up any trash and stool material. Maintain equipment used to complete job assignments and keeping such equipment and tools in good working condition.
Keep equipment and tools put away in proper storage areas and ensure they are properly labeled.
Delivery Driver
DoorDash | Hemet, CA
October 2019 to August 2023
I pick up and deliver groceries and food to customers.
Kennel Technician
Ramona Humane Society | Hemet, CA
November 2021 to February 2023
My responsibilities and duties are Providing food and water to animals according to a set schedule, along with taking animals on walks and picking up after them. Playing with or supervising animals in play areas, cleaning and disinfecting kennel facilities, and equipment. Interacting with potential adopters.
Monitoring pets conditions and keeping records related to the pets physical condition, feedings and other activities while at the kennel. I also helped with administering medications to animals, under the direction of veterinarians or veterinary technicians, Along with assisting veterinary professionals to provide treatments to animals.
Phone Sales
Safelink Wireless | Hemet, CA
October 2019 to January 2020
I worked independently giving away free cell phones. I signed people up for free phone service. I filled out applications to see if people qualified. If they qualified I would set up the phones and service.
Packager
Ramko Injection Molding | Hemet, CA
September 2016 to December 2018
Mark and label products. Clean work areas using cleaning solutions and hand tools. Record product, packaging, and order information on specified forms and records. Possibly provide warehouse assistance. Place materials into containers. Placing items on moving equipment such as conveyors or loading docks. Examine products to ensure that packing specifications are met.
Cashier/Customer Service
USA Gasoline | Murrieta, CA
April 2016 to August 2016
Provide each gas station customer with the highest levels of service and satisfaction at all times. Regularly communicated with vendors, and assisted with restocking shelving and product displays. Handled closing and opening duties, and ensured space was tidy and ready for business each day. Assisted customers with issues at the pump, and contacted service technicians when necessary
Cashier/Customer Service
Kohls | Murrieta, CA
August 2013 to January 2015
Assist customers with locating products in the store. Inform customers of any special deals that the company may be offering. Suggest items in addition to the purchased ones to boost sales. Set up product displays and post promotional signs on the display windows.Keep shelves well stocked and ensure rotation on a regular basis.
Ensure that all customers are following safety rules.Manage returns and exchanges. Provide after-sales service on the phone or in person. Provide option of signing up for Kohl's Credit.
Cashier/Sales Associate
99 Cent Only Stores | Murrieta, CA
March 2011 to February 2012
Assist customers with locating products in the store. Inform customers of any special deals that the company may be offering. Suggest items in addition to the purchased ones to boost sales. Set up product displays and post promotional signs on the display windows.Keep shelves well stocked and ensure rotation on a regular basis
Ensure that all customers are following safety rules. Manage returns and exchanges.Provide after-sales service on the phone or in person
Education
Ortega High School
Lake Elsinore, CA
September 2008-2010
