Michelle Marx

Highly analytical and results-driven with over 8 years of logistics with hands-on experience optimizing supply chain, transportation, and fulfillment networks and 3.5 years of progressive leadership and management experience. Proven track record of managing high-volume operations, leading cross-functional teams of 100+ associates, and leveraging data-driven problem-solving to cut costs and increase productivity. Adept at vendor management, process standardization, and asset compliance.

Holds a Master of Science degree, combining rigorous technical insight with expert-level logistics execution.

Fulfillment Center Manager I: Outbound Ship Dock at Amazon (2025-01 – Present)

• Command a high-performing department of 60+ indirect hourly associates and 6+ direct associates, championing safety, efficiency, and quality while fostering high associate engagement
• Analyze shift data metrics to design and execute workflow adjustments, driving up site productivity without sacrificing operational quality
• Partner collaboratively with regional management-level peers to align and standardize operational shift practices across North American nodes

Logistics Coordination IV: Central Ship Clerk at Amazon (2024-01 – 2025-01)

• Executed expert-level centralized dock management for bottom-performing network sites to improve scalability, standardization, and post-SLAM outcomes
• Partnered with software, tech, and program management teams to build improved tools, streamline communication channels, and design best practices
• Retained critical logistics framework data to strengthen FC operator performance across North America

Logistics Coordinator III: Transportation Specialist at Amazon (2023-01 – 2024-01)

• Maintained direct ownership of unscheduled maintenance for North American Middle Mile assets, including day cabs, sleeper cabs, box trucks, hostlers, and trailers
• Critically reviewed and approved repair estimates based on industry pricing standards, prioritizing extreme fiscal frugality without compromising asset safety
• Conducted thorough technical deep dives into complex repair documentation to confirm compliant completion prior to returning assets over-the-road

Transportation Associate: Transportation Operations Management at Amazon (2022-01 – 2023-01)

• Oversaw yard flow mechanics for inbound/outbound trailer arrivals and departures. Conducted rigorous yard audits to identify displaced trailers and correct SCAC codes
• Enforced strict company rules, safety yard regulations, and Department of Transportation (DOT) policies to establish trust with internal teams and external commercial drivers

Associate I, Process Guide, Safety Committee Member at Amazon (2017-01 – 2021-01)

• Advanced through multiple operational roles including Pack, Inbound Receive, Customer Returns, and certified Power Industrial Truck (PIT) Operator for Pick
• Certified RWC4 training robot arm operator and TDR (Trailer Docking and Releasing) operator for the ship dock
• Directed staff coding, lane allocations, trailer movements, and trailer completions as a Ship Dock Process Guide. Led peer compliance initiatives as a Safety Committee Member

Forensic Services Technician at Arizona Department of Public Safety (2021-01 – 2021-12)

• Logged sensitive evidence into LIMS databases, verified documentation compliance, and prepared analytical batches using MIDEO photography platforms
• Selected to serve on the Quality Application Board panel to vet and interview prospective new hires
• Helped police cadets undergo training for mass shooting incidents

Contract Chemist/Physical Science Technician at General Technical Services LLC / U.S. Army Research Laboratory (2007-01 – 2012-12)

• Co-authored four peer-reviewed technical papers published in leading scientific journals (e.g. Journal of the Electrochemical Society)
• Used advanced electrochemical techniques to test electrodes and electrolytes, contributing to the development of next-generation lithium-ion and lithium-air military defense batteries

Chief Judge / Provisional Judge at Anne Arundel County Board of Elections (2002-01 – 2020-12)

• Enforced strict state guidelines to ensure smooth voting site operations. Managed hourly data reports and led an on-site team of polling judges to maintain strict compliance and accuracy

Master of Science in Forensic Science | Chemistry and Crime Scene Investigation Track – Stevenson University (2015-01 – 2017-05)

Bachelor of Arts in Chemistry – Goucher College (2004-01 – 2008-05)

Continuing Education in Introduction to Statistics, Introduction to Criminology, Investigation and Criminalistics, Introduction to Forensic Science, Impedance Spectroscopy (Basic and Advanced), Physical Chemistry: Thermodynamics – Continuing Education (2009-01 – 2013-12)