Area Manager – Outbound Operations - Walmart
(2026-02)
- Lead outbound logistics operations, ensuring efficient order fulfillment, staging, and dispatching customer deliveries across multiple channels
- Monitor and analyze KPIs (on-time delivery, order accuracy, throughput, driver efficiency) and execute action plans to improve performance
- Identify and resolve operational and driver experience gaps through root cause analysis and process improvements
- Partner with cross-functional teams to optimize delivery routes, resource allocation, and fulfillment timelines
- Support digital and system initiatives by driving adoption of new tools, processes, and technologies across operations
- Remove operational barriers impacting performance and implement solutions to improve customer and driver satisfaction
- Lead and develop teams, setting clear performance expectations and ensuring accountability to business goals
Area Manager – Inbound Operations - Walmart
(2023-06 - 2026-02)
- Managed inbound supply chain operations, including receiving, inventory flow, and staging processes within a high-volume distribution environment
- Analyzed operational data and KPIs to identify inefficiencies and implement process improvements that increased productivity and reduced delays
- Led continuous improvement initiatives to optimize inventory accuracy, dock-to-stock time, and workflow efficiency
- Coordinated with cross-functional teams to ensure alignment between inbound supply, fulfillment operations, and delivery timelines
- Supported workforce planning, staffing, and resource allocation to meet fluctuating operational demands
- Trained and developed team members while reinforcing performance standards, compliance, and operational excellence
Stocking Coach - Walmart - Arlington, TX
(2021-12 - 2023-06)
- Led end-to-end store fulfillment operations, including inventory flow and execution of customer orders across multiple channels
- Analyzed KPIs and implemented action plans to improve productivity, inventory accuracy, and customer satisfaction
- Identified operational gaps and executed process improvements to enhance efficiency and reduce delays
- Managed and developed a team of 20+ associates, setting performance goals and driving accountability
- Supported digital initiatives and ensured adoption of new tools and processes
Store Lead - Walmart - Arlington, TX
(2021-04 - 2021-11)
- Drove execution of daily operations aligned with business goals and customer needs
- Monitored key metrics and adjusted team execution to improve performance outcomes
- Implemented corrective actions to address operational and performance gaps
General Management Coach - Walmart - Arlington, TX
(2020-10 - 2021-04)
- Led operational strategy execution and process improvement initiatives to drive business growth
- Utilized data insights to improve efficiency and team performance
Digital Assistant Store Manager - Walmart - Arlington, TX
(2020-05 - 2020-10)
- Supported digital fulfillment operations and identified workflow improvements
- Assisted with implementation of digital tools and operational processes
- Lead a team of over 75 associates
Financial Relationship Consultant - Regions Bank - Texarkana, AR
(2018-02 - 2019-01)
- Analyzed client data and provided solutions aligned with financial goals
- Built strong relationships and supported team performance and development
Branch Manager / Assistant Branch Manager / Supervisor - First Convenience Bank - Multiple Locations
(2015 - 2018)
- Led operations, performance management, and team development
- Analyzed financial and operational performance to drive improvements
Assistant Branch Manager / Audit specialist - First Convenience Bank - Greenville, TX
(2017-10 - 2018-02)
Branch Manager - First Convenience Bank - Chandler, AZ
(2016-09 - 2017-09)
Assistant Branch Manager - First Convenience Bank - Greenville, TX
(2016-03 - 2016-08)
Branch Supervisor - First Convenience Bank - Greenville, TX
(2015-11 - 2016-03)
Service Manager / Assistant Manager - Wells Fargo Bank - Atlanta, TX
(2014-07 - 2015-06)
