Miguel M

Motivated sales professional with experience in powersports sales, customer service, lead follow-up, and financing assistance. Skilled at building relationships, identifying customer needs, presenting products, overcoming objections, and guiding customers through the purchasing process. Strong communication skills, goal-oriented mindset, and a passion for motorcycles and the powersports industry.

Willing to relocate: Anywhere Work authorization Authorized to work in the US for any employer

Salesperson | Sales Consultant at Moto United Bellflower (2026-01 – Present)

Experienced powersports sales professional with a strong background in customer service, relationship building, and sales. Responsible for assisting customers through the entire buying process, from initial greeting and needs assessment to product presentation, financing, and delivery. Knowledgeable in motorcycles, ATVs, side-by-sides, and powersports accessories.

Skilled at building rapport, overcoming objections, following up with leads, and creating a positive customer experience that drives sales and repeat business. Experienced working in a fast-paced dealership environment while maintaining professionalism, attention to detail, and a customer-first approach.

Sales Counselor at LA Fitness (Esporta Fitness/Fitness International) (2025-09 – 2025-12)

• Drove membership revenue growth through strategic prospecting, consultative selling, and structured follow-up systems
• Converted walk-in traffic into long-term members by delivering needs-based presentations and tailored fitness solutions
• Maintained and optimized lead pipelines and CRM data, improving contact efficiency and sales tracking accuracy
• Handled contracts, payments, and compliance documentation with attention to detail and confidentiality
• De-escalated customer concerns and retention risks, contributing to improved customer loyalty and brand reputation
• Supported management in training new staff and executing promotional campaigns

Security Field Supervisor at SOUTHWEST PATROL (2025-01 – 2025-10)

• Conduct armed patrols across multiple commercial and residential sites, ensuring safety and security compliance.
• Monitor entrances, verify access credentials, and enforce site policies.
• Document incidents and submit detailed reports for management and client review.
• Coordinate with local law enforcement during high-risk situations.
• Train and mentor new officers on patrol routes, procedures, and safety protocols.

Armed Security Guard at The Centurion Group (2022-07 – 2024-12)

• Provided armed security at Sinai Temple, ensuring the safety of members, school staff, and contractors.
• Conducted security operations at high-profile events, including a public park gathering where members enjoyed a picnic while a Cantor performed, requiring heightened vigilance and executive protection protocols.
• Monitored and controlled access points, verifying credentials, and ensuring only authorized personnel entered restricted areas.
• Assisted in securing high-traffic religious events, enforcing crowd control measures while maintaining a welcoming environment.
• Conducted routine patrols, monitored surveillance systems, and responded to potential threats with precision and professionalism.
• Coordinated with law enforcement and emergency services when necessary to ensure the safety of all individuals on-site.
• Recognized for reliability, quick decision-making, and the ability to de-escalate conflicts effectively.

Armed Security Officer at Phoenix Prime Security (2023-01 – 2023-07)

• Strategically monitor surveillance cameras and maintain vigilant oversight of the premises from the guard house, ensuring the safety and security of a Prestigeous 160-million-dollar property.
• Execute stringent check-in procedures for all visitors, including contractors and workers, employing a systematic process to request identification, purpose of visit, affiliated company, and point of contact.
• Effectively interact with VIP guests, including the owner& friends and high-profile individuals, employing discretion and professionalism in exempting them from the standard check-in process.
• Administer regular patrols of the property to identify and address potential security vulnerabilities and maintain a comprehensive understanding of the premises& layout and points of access.
• Log visitor details and activities into the company& communication channel, fostering transparent and real-time reporting among security personnel
• Collaborate with team members to ensure seamless shifts and handoffs, contributing to a cohesive and well-coordinated security operation.
• Demonstrate exceptional customer service skills by effectively addressing inquiries from visitors and residents, enhancing the reputation of the property& security team.
• Employ strong attention to detail to maintain accurate records, ensuring adherence to established security protocols and compliance requirements.

Armed Security Officer at Protect-US (2022-07 – 2023-01)

Security Officer for Stiiizy, California

• July 2023 to Present
• Successfully built relationships with staff, supervisors, employees, and senior management
• Demonstrated expertise in all security operations, ensuring the safety and security of the premises. -
• Enforced company policies & deescalate situations. -
• Provided essential coverage to the security team, allowing team members to take breaks and lunches.
• Took on leadership responsibilities, planning daily security operations and strategically positioning the security team.
• Maintained open communication with the team, soliciting feedback and implementing improvements as needed.
• Went above and beyond by covering double shifts when necessary, ensuring the site's security and making sure we don’t loose the account

High school diploma – Sierra Vista High (Alternative) (2017-07 – 2019-08)