Mike Gergora

Insurance claims executive with more than 15 years of progressive leadership experience directing complex marine cargo, property, transportation, and commercial claims operations. Proven success leading claims organizations, developing high-performing teams, strengthening regulatory compliance, improving claim quality, and implementing operational processes that enhance accuracy, customer experience, and financial performance. Recognized for building standardized claims procedures, mentoring adjusters, improving settlement consistency, and leveraging technology to modernize claims operations.

Claims Manager - Seven Seas Insurance

(2026-01)

Lead marine cargo and property claims operations, overseeing claim quality, compliance, and adjuster performance.

• Established standardized claims handling procedures and quality assurance review standards.
• Developed adjuster authority guidelines covering settlement authority, escalation requirements, reserve management, litigation, fraud reporting, and vendor engagement.
• Created training programs covering co-insurance, Total Insured Value (TIV), settlement calculations, investigations, documentation standards, and professional correspondence.
• Redesigned Salesforce workflows, commodity classifications, reporting categories, and operational dashboards.
• Manage complex cargo and property claims and coordinate engineers, surveyors, appraisers, independent adjusters, and other experts.

Director of Claims - Beach Front Claims

(2020-01 - 2026-01)

Directed operations for residential, commercial, marine, and large-loss claims.

• Managed appraisal, mediation, negotiation, and dispute resolution.
• Supervised adjusters and support staff while ensuring regulatory compliance.
• Developed operational procedures, workflows, and best practices.
• Worked with attorneys, engineers, contractors, forensic experts, and carriers to resolve complex losses.

Managing Partner / Co-Founder - Iron Forged Capital

Provided executive leadership for strategic planning, business development, operational management, and investment initiatives.

Public Adjuster - Ocean Point Claims

(2019-01 - 2020-01)

Managed residential and commercial property insurance claims from inspection through settlement.

Boatswain's Mate - United States Coast Guard

(2006-01 - 2015-01)

Honorably served nine years in the United States Coast Guard as a Boatswain's Mate, leading personnel in maritime law enforcement, search and rescue, homeland security, port security, navigation, and emergency response operations.

• Directed small boat operations and coordinated complex maritime missions involving vessel boardings, cargo inspections, search and rescue, and marine casualty response.
• Supervised and trained junior personnel while maintaining operational readiness, safety compliance, and mission execution.
• Planned and executed navigation, voyage planning, cargo handling, deck operations, and vessel maintenance.
• Participated in international deployments supporting counter-narcotics operations, humanitarian assistance, disaster response, and maritime security missions.
• Supported the 2010 Haiti earthquake humanitarian relief mission providing logistical support and emergency response.
• Conducted maritime interdiction missions supporting disruption of narcotics trafficking and other transnational criminal activity.
• Developed expertise in vessel operations, marine cargo handling, transportation risk, regulatory compliance, incident investigation, and leadership under pressure.