Minh Nguyenp

Dependable, bilingual administrative and customer service professional with strong interpersonal skills and experience in front-facing operations. Adept at managing client interactions, scheduling, digital record-keeping, and office tasks in fast-paced environments. Adaptable, highly organized, and committed to delivering efficient support and positive customer experiences.

Customer Service & Cashier - UNU Coffee & Snack Inc. - Westminster, CA

(2025-01)

• Greet incoming guests, manage point-of-sale transactions, and maintain accurate daily financial logs.
• Handle high-volume customer inquiries calmly and efficiently while keeping the front area clean and organized.

Small Business Owner & Client Coordinator - Self-Employed - Garden Grove, CA

(2021)

• Manage direct client consultations, schedule appointments, handle invoicing, and process orders and inquiries.
• Maintain organized inventory, billing records, and project schedules to ensure accurate and timely delivery.

Customer Service Representative & Barista - Bubble Tea Shop - Westminster, CA

(2017 - 2019)

• Provided prompt, courteous service to a high volume of customers in a fast-paced retail environment.
• Processed cash and electronic transactions accurately while managing inventory and restocking supplies.

Client Service Agent - Prudential Vietnam Assurance Private Limited - Vietnam

(2013 - 2016)

• Met directly with clients, reviewed sensitive documentation, and managed confidential customer records.
• Provided ongoing client support, answered detailed inquiries, and maintained accurate file documentation.

Bachelor of Arts - BA - California State University, Fullerton (2022 - 2025)

Associate in Arts for Transfer - AA-T - Orange Coast College (2020 - 2022)

Associate of Arts - AA - Coastline Community College (2018 - 2021)