Mishell Tera

Tech-forward and highly organized Virtual Assistant with 3 years of professional experience streamlining operations, managing digital workflows, and providing high-level administrative support. Proven track record in document control, calendar coordination, and managing compliance data with strict confidentiality. Adept at leveraging modern digital tools to maximize executive efficiency.

Virtual Assistant / Freelance Consultant at TMOW GROUP (2023-08 – Present)

• Manage daily administration, inbox filtering, and scheduling for multiple clients.
• Implemented paperless reporting and digital filing systems, improving document retrieval time.
• Draft high-level professional correspondence and handle sensitive stakeholder communications.
• Monitored emails, organized inbox, and prioritized messages.
• Answered and screened calls to provide information, schedule appointments and take detailed messages.

JUNIOR HSE ADMINISTRATOR at Basilo Construction and Projects (2021-01 – 2023-06)

• Established strong communication as the primary point of contact for external clients and stakeholders, delivering high-quality customer service.
• Maintained strict document control and compiled operational reports to support compliance management.
• Mentored junior staff in best practices for data management and operational efficiency.
• Mentored junior staff in data management best practices to enhance operational efficiency.

SAMTRAC (NQF L5) in Occupational Health And Safety – NOSA Safetycloud (2025-11)

ISO 31000 RISK MANAGEMENT in Strategic Risk Management & Corporate Governance – FUNDA INSTITUTE (2026-05)

High School Diploma – ORHOVELANI - THULAMAHASHE (2015-12)