Mohammad Tanvir Hossain
Brand, Communication, Design and Marketing
Hire this person
Send a job offer directly to this candidate
About
Experienced brand, retail, and CX professional with 12+ years across the U.S., UK, and South Asia.
Skilled in both front line service and operations, with strengths in branding, marketing, and digital strategy. A results-driven communicator and team leader focused on customer related innovation and cross-market brand growth.
CORE COMPETENCIES
Brand Development & Identity | Customer Experience (CX) & Client Relations | Retail Sales &
Operations Management.
Digital
Marketing & Social Media Strategy | Visual Merchandising &
Store Planning | Communication Strategy & Content Writing. Cross-functional Team Collaboration
| Inventory, Stock & Vendor Management
Experience
Nordstrom, New York, USA. Sales Associate – Customer Care & Store Support |
Dec 2024 – May 2025
- Delivered personalized service to high-value clientele in a fast-paced luxury environment
- Handled in-store and online returns, exchanges, order placements, and product inquiries
- Acted as a support liaison between inventory, customer service, and sales teams
- Contributed to achieving store targets through exceptional service delivery and up selling.
Great Wall Ceramic & Charu Ceramic, Dhaka, Bangladesh. Manager – Brand &
Communication Jan 2022 – Oct 2024
- Led integrated branding strategy across digital and offline platforms • Developed marketing campaigns, managed budgeting and execution • Oversaw vendor negotiations and cross-
platform messaging consistency.
Deputy Manager – Brand & Communication | Jan 2018 – Dec 2021
- Directed promotional campaigns and media coordination • Created brand content for digital platforms and press • Managed internal team coordination and external vendor engagement.
Assistant Manager – Brand | Aug 2013 – Dec 2017
- Executed BTL campaigns and sample campaigns • Supported retail marketing and showroom activities • Collaborated with media and PR teams.
River Island, London, UK. Retail Operations Assistant | Nov 2012 – Jun 2013
- Led opening/closing, cash handling, and team coordination • Assisted with seasonal visual merchandising and layout updates • Provided coaching support and ensured SOP adherence
- Managed stock replenishment •Delivered brand-aligned styling and customer support.
Mercure Hotels, Leeds, UK. F&B Assistant | Jun 2012 – Jul 2012
- Provided banquet and a la carte service.
- Ensured guest satisfaction and quality coordination.
Boots Plc., London, UK. Sales & Customer Service Assistant | Nov 2005 – Jul 2010
- Supported health, beauty, and wellness sections • Supported promotional campaigns,
inventory and customer escalations • Provided personalized customer service in fragrances,
photo and electronics • Managed returns, sales, and inventory checks • Supported seasonal promotions and displays.
Ad Comm, Dhaka, Bangladesh. Intern – Creative & Business Development |
Mar 2002 – Jul 2002
- Assisted with advertising concepts and pitch support • Drafted creative content and participated in team brains
Education
Postgraduate Diploma in Business Administration – EHWL College, London
(Accredited to University of Wales) – 2013. 1-year of Graduate Study in Business
Administration from regionally accredited educational institution in the United States.
MBA – Marketing – Asian University of Bangladesh – 2003.
Bachelor’s Degree in
Business Administration from regionally accredited educational institution in the United
States.
Bachelor of Commerce – Dhaka City College, National University of Bangladesh –
- *2-years of Undergraduate Study in Business Administration from regionally accredited educational institution in the United States.
OTHER CERTIFICATIONS
Digital Marketing Certification – Coders Trust, Dhaka, 2022
DDPP Certification – Lakhotia Computer Centre, Dhaka Campus (India), 1999
OTHER
*Evaluated by the registered US governing bodies.
Globe Language
Service INC.
