Mohd Zoha Khan

Business and IT transformation leader with over two decades of experience, helping customers on their digital transformation, IT automation and operational transformation journey. Known for high-quality deliverables that meets or exceeds budgetary targets. Dedicated to enhance the performance of global multidimensional projects across all teams by analyzing existing processes and implementing effective strategies.

Organization ATOS SYNTEL DurationApr 2011 – PresentCustomersMoody’s (2011 – 2018), Medallia (2013-2015), FedEx (2018 – Till Date)DomainBanking &

• Finance, LogisticsProjects

• Moody’s: Managed Services Implementation

  • ESG Development

  • SCM and EMG Services, Release Management, DevSecOps Implementation, Rating Systems

• Medallia: What project involved

  • Managed Services Implementation (Application and Server support)

• FedEx: DevSecOps, Application Development, Cloud Migration &

  • Test Automation

Project

Manager / Program ManagerSignificant Accomplishments

• Successfully managing projects with budgets in the range of $2-10MM
• 45% effort reduction by implementation of Automation and DevSecOps initiatives
• Approx. 50% ticket & effort reduction through automation & process improvements
• Business stabilization through 3-6-9 (Set, stabilize and optimize) plan
• Managing projects for successful delivery with SAFe agile Framework
• Establish short term and long-term visions & roadmaps to achieve target states 
• Playing a vital role in Project Planning, Estimation, Cost control, Stakeholder Management, CSAT improvement, Quality control, Geographically diverse team management, Issues & Risks Management, Monitoring & Control 
• Efficiently handling activities entailing to business stabilization strategies, core DevOps initiatives, Cloud migration, ITIL process implementation, SLA management, service re-engineering, RFP's (Request for Proposals) & Pre-Sales

ACADEMIC EDUCATION

• Master of Computer Application from NIELIT, New Delhi, India
• Masters of Business Administration from SGV University, India
• PGP (Post Graduate Program – Strategic Management) from EMAS Business School
• Advanced Diploma in Information Technology from NIELIT, New Delhi
• Bachelor of Science from University of Rajasthan, Jaipur, India

• PMP (Project Management Professional)
• SAFe- POPM (Product Owner-Product Manager)
• CSPO (Certified Scrum Product Owner)
• PRINCE2 Certification
• Certified ITIL V3 – Expert
• AWS Certified DevOps Engineer – Professional
• Certified Appraisal Team Member (ATM) for SEI CMMI