Monica Blea

Executive Personal Assistant & Estate Operations Manager with 10+ years of experience overseeing complex private household, property, and hospitality operations in high-accountability environments. Proven ability to manage multi-property operations, coordinate vendors and contractors, oversee staff and financial administration, and execute daily operations with discretion, adaptability, and precision. Experienced in estate operations, residential maintenance coordination, renovations, executive support, and household logistics while maintaining seamless homeowner-ready standards across dynamic family environments.

Household Operations Manager (House Manager) at Private Family (2021-04 – Present)

Lead daily operations of a complex, high-demand private household and multi-property environment, ensuring seamless coordination across staffing, scheduling, financial systems, travel logistics, residential operations, and property management needs while maintaining homeowner-ready standards and anticipating operational needs.

• Manage and supervise 4–9 household staff including hiring, onboarding, scheduling, payroll, and performance oversight
• Coordinate complex executive and family calendars while managing evolving priorities and last-minute schedule changes
• Plan and coordinate domestic travel, itineraries, holidays, events, outings, and family logistics
• Oversee household vendors, contractors, landscapers, maintenance providers, and external service professionals across multiple properties
• Coordinate residential maintenance and property operations including HVAC, plumbing, electrical, security systems, landscaping, and preventative maintenance needs
• Oversee repairs, renovations, construction updates, and ongoing home improvement projects while coordinating timelines, vendors, and project execution
• Conduct property walkthroughs and proactively identify operational or maintenance issues to ensure residences remain homeowner-ready and fully functional
• Maintain financial oversight including budgeting, expense reconciliation, vendor payments, credit card management, and household expense tracking
• Oversee payroll processing and Medicaid (LTSS) billing using Excel and structured reporting systems
• Manage appointments, transportation logistics, therapists, specialists, and external providers
• Oversee household procurement including groceries, medications, supplies, and inventory management
• Support meal planning, dietary coordination, and household food systems
• Develop organizational systems and operational workflows to improve efficiency in scheduling, payroll tracking, and household operations
• Serve as primary point of coordination and decision-making for daily household operations and property logistics
• Maintain strict confidentiality and professionalism while operating in a high-demand private household environment requiring adaptability, discretion, and independent problem-solving

Lead Server Trainer / Bartender / Special Events at Maudie's Tex-Mex (2011-01 – 2021-12)

• Trained and mentored new hires on service standards, operational procedures, and customer experience expectations
• Assisted management with staff coordination, scheduling support, event execution, and high-volume service operations
• Built strong client relationships while delivering high-touch service in fast-paced hospitality environments
• Maintained professionalism and composure while managing competing priorities and time-sensitive customer needs
• Supported special events, large parties, and peak-volume operations requiring teamwork, adaptability, and problem-solving

Master of Science in Human Resources Management – Southern New Hampshire University

Bachelor of Arts in Communications – Southern New Hampshire University