Montana Stigger

Design eClinical software solutions for clinical trials by collecting, analyzing, organizing and writing system requirements Manage system configuration, optimal system implementation, access, and ongoing maintenance of eClinical systems Interpret and resolve support requests, translating them into actionable requirements

Support & Implementation Engineer - Almac Group - Lansdale, PA

(2025-01)

• Design eClinical software solutions for clinical trials by collecting, analyzing, organizing and writing system requirements
• Manage system configuration, optimal system implementation, access, and ongoing maintenance of eClinical systems
• Interpret and resolve support requests, translating them into actionable requirements
• Perform User Acceptance Testing, evaluating UI, UX and SQL code written for software implementation

Solution Consultant - RedPoint Global - Remote

(2022-01 - 2024-12)

• Served as the client liaison to understand unique business needs and provide tailored data and marking solutions
• Tracked and analyzed campaign performance, adjusting strategies to improve results and achieve key performance indicators (KPIs)
• Worked closely with cross-functional teams to ensure seamless product integration and the resolution of technical issues
• Delivered technical product demonstrations, workshops, and training sessions for clients

Implementation Analyst - Human Interest - Remote

(2021-01 - 2022-12)

• Coordinated internal database QC across multiple internal systems to ensure consistency and accuracy
• Generated datasets and reports to analyze discrepancies across system databases, making corrections when applicable
• Worked closely with the Implementation and QC teams to develop an internal auditing system and avoid future data inconsistencies

Systems Administrator - The Connecticut Bar Association - New Britain, CT

(2020-01 - 2020-12)

• Ensured data integrity by maintaining the organization's software systems and executing data management activities
• Coordinated the annual membership renewal process by segmenting and providing data for marketing efforts
• Collected and manipulated datasets for mailings, membership analysis and the distribution and processing of membership invoices, providing reports on a regular and ad-hoc basis

Solutions Implementation Coordinator - Auto/Mate Dealership Systems - Albany, NY

(2017-01 - 2019-12)

• Developed automated batch scripts to transfer client sales, service, and inventory data using FTP and SFTP, improving reliability and reducing manual workload
• Managed end‑to‑end data integrations and resolved client‑reported issues by diagnosing and correcting script failures, API errors, and configuration conflicts
• Audited and validated large datasets to identify inaccuracies, inconsistencies, and missing information, strengthening overall data quality and system performance

Data Manager - Neutron Inc. - State College, PA

(2017-01 - 2017-12)

• Monitored product data quality across multiple online platforms to identify discrepancies and ensure accurate representation
• Streamlined data‑entry workflows by organizing product identifiers and documentation for faster future updates
• Cross‑referenced Universal Product Codes (UPC's) with Global Trade Item Numbers (GTINs) across Google and internal databases to maintain precise product identification and data integrity
• Supported ongoing catalog optimization efforts by providing insights on data accuracy trends and recurring issues

Bachelor of Science - Agribusiness Management - The Pennsylvania State University (2016-05)