Morgen Lanueva

Certified ScrumMaster (CSM) and IT consultant with 5+ years leading Agile enterprise software development projects in the health insurance domain, plus 3+ years of teaching and technical training experience. Proven track record facilitating Scrum events, unblocking teams, mentoring junior team members, driving process improvement initiatives, and engaging cross-functional client teams and stakeholders to translate business needs into practical solutions.

IT Consultant / Development Team Lead – Health Insurance Domain - Infosys Ltd.

(2020-12 - 2026-05)

• Applied Agile / Scrum development methodologies; successfully coordinated with multicultural, geographically distributed team members to complete enterprise software development projects
• Regularly removed impediments to unblock Scrum team’s progress and facilitated Scrum events as needed
• Onboarded, trained, and mentored teams of junior developers via one-on-one coaching and code reviews, building fluency in best practices; authored step-by-step technical tutorials for resolving common progress impediments
• Partnered directly with client business stakeholders and cross-functional teams to facilitate collaborative discovery sessions and translate findings into clear, actionable product requirements and documentation
• Analyzed efficiency lapses and impediments in business systems and processes; made recommendations for waste reduction and process optimization to drive continuous improvement

Full-Time Coding Bootcamp Student - Revature

(2020-08 - 2020-12)

Private In-Home Tutor & Supplemental Educator - Hasnain Family

(2020-04 - 2020-07)

Stage Manager (short-term contract) - Firehouse Theatre

(2020-03 - 2020-03)

• Organized and managed backstage operations for Firehouse Theatre’s March 2020 production of Annie Jr.
• Kept inventory of props, costumes, and supply/repair needs for the show
• Coordinated costume changes, scene changes, and actor entrances/exits during rehearsals and live performances
• Created daily reports to keep stakeholders informed of production status, needs, and areas for process improvement
• Assisted show director with technological setup and support; provided creative and artistic input upon request

Drama Teacher/Director - Drama Kids International

(2019-08 - 2020-03)

• Built children’s skills in the areas of speaking, acting, creativity, and collaboration through drama games and plays
• Adapted Drama Kids curriculum to suit student needs and interests
• Managed K-8 student behavior and engaged students in learning

Adult ESL Instructor (short-term contract) - American Learning Institute

(2019-10 - 2019-12)

• Finished teaching year-end English course for instructor on extended leave
• Planned and delivered lessons to intermediate-level adult English language learners (textbook-based curriculum)
• Assessed speaking and writing skills; gave feedback and practice to improve areas of weakness
• Created original lessons and teaching/learning materials
• Recorded and entered grades and attendance

Nanny - Cannon Family

(2018-08 - 2019-07)

• Cared for infant/toddler in-home Monday through Friday
• Assisted infant/toddler in reaching physical & intellectual milestones via example, guided practice, and positive reinforcement
• Cared for employer’s children aged 3 - 9 as needed

Health Enthusiast / Sales Associate - The Vitamin Shoppe

(2017-11 - 2018-07)

• Educated customers on supplements, natural bath and beauty products and more
• Provided world-class customer service
• Operated a POS cash register and counted cash
• Performed closing duties such as sweeping, reorganizing messy shelves, restocking products, and facing

Online EFL Teacher - VIPKID

(2017-10 - 2018-03)

• Guided students aged 5 – 11 to attain & demonstrate progressively advanced English speaking, listening and reading skills
• Devised and implemented original materials and teaching aids for each lesson in accordance with learning goals and individual student needs and preferences
• Oversaw & organized class booking schedule

Full-Time Student - University of Texas at Arlington

(2017-06 - 2017-09)

Substitute Teacher - Arlington Independent School District

(2016-01 - 2017-05)

• Facilitated classroom activities & instruction in public elementary schools
• Engaged students in learning and reinforced positive behavior

Supplemental Instruction Leader - University of Texas at Arlington

(2014-07 - 2015-12)

• Conducted college algebra supplemental instruction sessions both in-person and online
• Assessed student needs to design and implement original lesson plans, teaching aids, and curriculum content
• Explored & evaluated various teaching methods and materials to adapt sessions to the needs of unique student groups

Bachelor of Arts - Theatre Arts (Magna Cum Laude) - UT Arlington (2017)