Muhammad Usman Ali

Motivated and reliable professional with 7 years of experience in customer support and retail sales. Experienced in dealing with customers, resolving issues, increasing sales, and maintaining excellent service standards. Possesses strong communication abilities, teamwork skills, and the capability to perform efficiently in demanding environments.

Customer Support Representative

• Responded to customer queries and provided accurate solutions.
• Maintained customer satisfaction through professional communication.
• Resolved complaints effectively and improved service quality.
• Recorded customer interactions and follow-ups.
• Built strong customer relationships for better retention.

Salesman at Mini Mart

• Assisted customers in selecting suitable products.
• Maintained stock shelves and product displays.
• Managed billing and cash handling.
• Helped in achieving daily sales targets.
• Ensured cleanliness and organization within the store.

Intermediate