Mumenul Islam

Results-driven Business Analyst and Product Manager with 7+ years of experience delivering mobile and digital products across healthcare, pharma, finance, and retail. Proven track record driving end-to-end product lifecycle — from roadmap ownership and requirements gathering to Agile delivery and stakeholder management. Adept at translating complex business needs into scalable mobile-first (iOS & Android) solutions, partnering closely with UX, Engineering, and Marketing to ship high-impact features.

SAFe 5 Agilist certified.

Lead Business Analyst & Product Manager - Dow Jones - New York, NY

(2022-07)

• Drove mobile-first product strategy (iOS & Android) for an investment platform with 20K+ active users, delivering quarterly feature releases that increased user engagement by improving core workflows.
• Led full post-acquisition rebranding initiative — coordinating UX, Marketing, and Engineering across 3 platforms — reducing time-to-launch by streamlining cross-functional delivery.
• Directed AWS cloud migration initiative, improving system uptime and reducing infrastructure costs while maintaining zero downtime during transition.
• Conducted stakeholder discovery sessions and translated business goals into detailed PRDs, user stories, and acceptance criteria; maintained and prioritized a 60+ item product backlog.
• Facilitated sprint planning, backlog grooming, and stakeholder demos in a SAFe Agile environment, consistently hitting delivery milestones.

Lead Business Analyst - Ernst & Young (EY) - Hoboken, NJ

(2020-01 - 2022-06)

• Spearheaded cross-functional Agile delivery for custom claims and patient enrollment platforms for pharma clients including Regeneron, Biogen, and Daiichi Sankyo, supporting 10K+ monthly transactions.
• Built Tableau and SAP analytics dashboards for J&J retail sales team, reducing manual reporting time by ~40% and enabling real-time sales insights for senior leadership.
• Gathered and prioritized requirements from 15+ stakeholders across client organizations, directly improving payment processing accuracy and reporting turnaround.
• Supported mobile and web enterprise application rollouts (iOS/Android-compatible), bridging communication between client teams, UX designers, and offshore developers.
• Directed UAT cycles and defect triage across 3 concurrent projects, achieving on-time delivery and high client satisfaction scores.

Senior Business Analyst - Cardinal Health - Piscataway, NJ

(2018-06 - 2020-01)

• Owned product roadmap and sprint planning for EHUB, a platform modernizing B2B order and payment processing for 500+ enterprise clients.
• Led data audit and migration initiative on SharePoint, reducing data integrity issues by standardizing processes across two development teams.
• Partnered with internal stakeholders and external clients to drive usability improvements, resolving 30+ high-priority client feedback items within a single sprint cycle.

Senior Business Analyst - State Street Corporation - New York, NY

(2016-09 - 2018-06)

• Delivered financial dashboard solutions in collaboration with senior leadership, enabling real-time portfolio monitoring for internal investment teams.
• Managed end-to-end UAT and defect lifecycle for 5+ internal financial tools, authoring 100+ test cases and reducing post-release defect rate.
• Streamlined requirements documentation and testing workflows, cutting the requirements review cycle time by standardizing BRD templates across the team.

Bachelor of Arts & Sciences - Management Information Systems - Rutgers University