Mya Janes

Dedicated Hospitality Professional experienced in enhancing guest satisfaction through effective seating organization and service. Achieved high productivity and efficient task completion as Player Services Representative by specializing in conflict resolution and customer relationship management. Contributed to operational improvements and strengthened player loyalty through effective communication and teamwork.

Player Services at Arrowhead Golf Club (2024-05 – 2024-11)

• Greeted golfers and assisted with their bags, ensuring a welcoming and helpful experience from arrival.
• Prepared course for tournaments by organizing carts and guiding players to their carts, ensuring a smooth start to their experience.
• Cleaned and detailed carts, including tire pressure checks and polishing, while maintaining golf clubs, enhancing overall golfer satisfaction.

Player services at Ravenna Country Club (2023-05 – 2023-11)

• Assisted with organizing tournaments by coordinating logistics and participant registration.
• Assisted members with their requests and greeted them upon arrival.
• Assisted members with luggage, unloading from cars and transporting to their carts.
• Washed clubs, picked range, parked and cleaned carts, maintained course and range.

Hostess at Outback Steakhouse (2022-12 – 2023-05)

• Greeted guests warmly upon arrival and seated them efficiently at their tables.
• Answered telephone calls, assisting with reservations and addressing guest inquiries.
• Cleaned tables and maintained cleanliness of the floor at the end of the night.
• Managed reservation system to optimize table turnover and guest flow.
• Assisted servers by communicating guest needs and special requests effectively.

Back of House Team Member at A Dogs World (2022-05 – 2022-09)

• Monitored and cared for boarded dogs, providing proper feeding, control, and supervision indoors and outdoors.
• Maintained cleanliness

Soccer Referee at Colorado Soccer Association (CSA) (2020-06 – 2022-09)

• Officiated soccer matches, ensuring fair play and adherence to rules.
• Monitored player conduct, addressing infractions and maintaining game order.
• Communicated effectively with coaches and players regarding game decisions.

Environmental design – University of Colorado Boulder (2025-08 – 2029-05)

High School Education – Thunderridge High School (2022-05 – 2025-05)