Nadia Az

Experienced Administrative & Human Resources Professional with 18+ years of expertise in healthcare operations, HR functions, and office management. Proven ability to enhance operational efficiency, streamline processes, and support recruitment and onboarding while ensuring HIPAA compliance. Passionate about improving workflows and driving excellence in patient services, employee engagement, and organizational success.

• Led recruitment efforts, resulting in successful hiring and onboarding of new employees for healthcare operations.
• Implemented new documentation management system, improving efficiency and compliance.
• Developed and conducted training sessions for employees on multiple healthcare software systems.
• Managed patient scheduling and appointment reconciliation using Patient Track, VAMS, VIS, Red Cap, and Avatar.
• Ensured HIPAA compliance by maintaining confidentiality and security of patient information.
• Created and managed reports to support management in decision-making and policy development.
• Drafted Standard Operating Procedures (SOPs) to ensure clear and efficient workflows.

Bachelor of Business Management Degree

George Mason University