Nadine Rich

Administrative and operations professional with 7+ years of experience supporting office operations, project coordination, customer and client relations, scheduling, payroll support, accounts receivable, billing, insurance claim documentation, records management, and team coordination. Experienced in fast-paced restoration and service environments requiring accurate documentation, communication with multiple stakeholders, and management of competing priorities. Additional HOA property management training with experience assisting homeowners and vendors, reviewing CC&Rs and bylaws, preparing board materials, and maintaining records.

HOA Manager Trainee (Temporary) - Blue Door Realty - Rio Rancho, NM

(2026-04 - 2026-05)

• Completed two HOA Management Certificate training programs and training in HOA property management.
• Assisted homeowners and vendors with administrative and property-management needs.
• Reviewed CC&Rs and bylaws and supported HOA recordkeeping.
• Prepared board materials and maintained organized records.

Office Administrator - Servpro of Northwest Albuquerque

(2025-07 - 2026-04)

• Managed scheduling, calendars, and appointments to support daily office operations.
• Maintained organized job files and documentation, ensuring records remained accurate and up to date.
• Assisted with accounts receivable, invoice tracking, and payment follow-up.
• Supported payroll processing through employee records and timesheet documentation.
• Coordinated insurance claim documentation and communication with relevant parties.
• Processed subcontractor invoices and payments while maintaining accurate financial records.
• Handled incoming calls, emails, and correspondence professionally and efficiently.
• Collaborated with internal teams, vendors, and clients to support daily business activities.

Office Manager - CRDN - Albuquerque, NM

(2021-07 - 2022-07)

• Managed office operations, billing, client communications, records, and workflow processes.
• Coordinated administrative activities and maintained organized office records.
• Supported communication and workflow between clients, staff, and other stakeholders.

Project Manager - Paul Davis Restoration - Albuquerque, NM

(2020-08 - 2021-07)

• Managed restoration projects, project documentation, budgets, and insurance communications.
• Coordinated project-related information and maintained documentation throughout restoration work.
• Communicated with relevant parties to support project progress and administrative requirements.

Lead Technician / Supervisor - ServiceMaster Clean by TA Russell

(2019-01 - 2020-07)

• Led teams and coordinated schedules in a fast-paced service environment.
• Maintained records and supported customer communications.
• Coordinated day-to-day team activities and scheduling requirements.

High School Diploma - Alta Loma High School

HOA Management Certificate - HOA Management - Blue Door Realty