Nancy Mason

Sales, business development, and client relationship professional with 15+ years of experience driving revenue growth across entrepreneurial and healthcare environments. Proven success in consultative sales, client acquisition, contract negotiation, pipeline management, and relationship development. Experienced in building long-term customer relationships, managing complex sales cycles, and delivering solutions in fast-paced, performance-driven industries.

Physician Recruiter - MPLT Healthcare

(2023-09)

• Generated over $1.7m in revenue and over 625k in gross profit through physician placement and workforce solutions in a commission-driven environment
• Developed and managed a nationwide pipeline through outbound prospecting, cold calling, networking, referrals, and relationship building
• Managed full-cycle sales and recruitment processes from initial outreach through contract negotiation, placement, and assignment execution
• Utilized consultative selling techniques to identify physician career goals and deliver customized healthcare workforce solutions
• Negotiated compensation packages, contract terms, and assignment details to successfully close opportunities
• Built and maintained long-term relationships with physicians, healthcare executives nationwide

Owner/Operations Manager - Forever Lash

(2018-02 - 2025)

• Managed all business operations, including sales, marketing, finance, staffing, and customer service
• Built and maintained strong client relationships, driving customer retention and referrals
• Developed sales and marketing strategies to increase revenue and upsell services
• Recruited, trained, and managed a team of four beauty professionals
• Improved customer satisfaction through service enhancements and operational improvements
• Designed and launched a proprietary lash product and beauty training program
• Established business goals and growth strategies to drive profitability
• Oversaw daily operations, scheduling, and team performance

Sales Manager - Regency Court Dentistry

(2013-11 - 2017-12)

• Consulted and closed treatment plans
• Managed patient financial accounts
• Set goals for production and collections

Sales Manager - Union Dental

(2010-02 - 2013-11)

• Supervised practice operations, staff and call center
• Consulted and closed treatment plans
• Managed patient financial accounts
• Set goals for production and collection
• Insurance processing, credentialing, appeals, EOB etc
• Managed day-to-day operations of dental office
• Oversee patient relations and manage patient complaints

Assistant Manager - Coast Dental

(2005-05 - 2010-01)

• Consulted and closed treatment plans
• Confirmed and scheduled appointments
• Insurance verification
• Billing and collections
• Assisted Dr. with all chairside procedures

Sales Associate/Co Manager - D.E.M.O

(2003-10 - 2005-05)

• Sales
• Meeting daily/monthly quotas
• Assisted with payroll
• Scheduled and supervised staff
• Managed production of store

Certificate - Legal Secretary - Palm Beach State College (2005 - 2006)

License - Expanded Duties and Xrays - Indian River State College (2011 - 2011)