Nancy Porcelli

For independent living and assisted living with ADL and Dementia/Alzheimer's

RECEPTIONIST - Holland Retirement Center/Twining Village

(2014-04)

For independent living and assisted living with ADL and Dementia/Alzheimer's

• Answering multi-line phones and directing calls to appropriate personnel
• Distributing mail including FEDEX packages
• Taking care of package deliveries
• Admitting ambulance personnel
• Scheduling medical appointments and advising residents' families of such appointments
• Checking emails and sending emails where appropriate
• Working on computer with Microsoft apps, Word, and Excel
• Issuing badges
• Maintaining lobby area

ADMINISTRATIVE ASSISTANT/MEDICAL SECRETARY/RECEPTIONIST - Woods School Services

(2000-04 - 2012-08-20)

Health Services Dept. and Nursing Dept. for the physically and mentally challenged (children and adults)

• Performing various administrative secretarial/receptionist duties
• Transcription of medical tapes, including Ortho/Neuro
• Data entry
• Ordering supplies
• Monthly reports
• Scheduling meetings
• Taking and typing minutes for meetings from shorthand/dictaphone
• Working with Microsoft Word, Outlook, Access, Excel Spreadsheets, Power Point

ADMINISTRATIVE/MEDICAL SECRETARY - Donald E. Jennings, Ed.D (Psychiatry) - Feasterville, PA

Five (5) years involved with mentally and medically challenged clients

• Daily typing of medical reports from dictaphone, shorthand, and computer
• Meeting numerous deadlines
• Proofreading and grammatically correcting reports
• Comprising letters
• Filing
• Faxing
• Answering multi-line phone and calming and assuring patients
• Scheduling appointments
• Personally interacting with patients while in the office
• Acting as Office Manager when necessary
• Compiling and logging questionnaire forms to attorneys