Naomi Abbott

I have many years of customer service experience. I am looking for a position that will let me utilize my skills to my full ability in a remote (work from home) setting.

OFFICE MANAGER at MW Plumbing/911 Plumbing & Heating (2022-03 – Present)

Responsible for overseeing the daily operations of a small plumbing business. Focusing on customer service, human resources, payroll, dispatching technicians, accounts payable, and accounts receivable.

HOME HEALTH AIDE at Always Caring (2021-07 – 2022-03)

Responsible for providing varying degrees of assistance to clients in a home setting. Able to utilize equipment necessary to perform routine nursing care. Making observations and reporting/recording them accurately. Maintaining strict confidentiality according to HIPAA policy and procedures.

DRIVER EXAMINER at State of Montana (2017-10 – 2021-05)

Focus on customer service while renewing or replacing driver license or identification cards. Establishing competency of driver by administering written and road tests. Educating customers on eligibility requirements for certifications. Providing a range of program coordination and support services

PSYCHIATRIC TECHNICIAN at State of Montana (2015-07 – 2017-10)

Supervise and provide care of psychiatric patients as directed by medical and nursing providers, while maintaining confidentiality. Make observations and report/record them accurately.

CNA at Barrett Hospital and Healthcare (2014-12 – 2015-05)

Assist nursing staff in the care of medical and surgical patients including monitoring vital signs, assist with tasks of daily living and in critical situations. Maintain electronic medical records while complying with confidentiality standards.

– Belgrade High School